Sr. Director of Program Management

Sr. Director of Program Management At reputed company, we reputed company that reputed company members are our most important asset. We grow reputed company by hiring best-in-class talent. We encourage reputed company employees to contribute their individual talents and reputed company to strengthen reputed company, our brand, and our services. We promote a culture that serves to reputed company and motivate employees beyond reputed company corporate rhetoric one might see on motivational posters. Employees understand their individual roles in serving our customers, and this clarity of purpose encourages high job performance. Position Overview The Senior Director, Program Management is responsible for establishing and leading enterprise program governance across reputed company. Reporting to the COO, this role provides visibility, coordination, prioritization, and execution reputed company for strategic initiatives that span multiple functions and departments. This leader will establish and manage the Program Management Office (PMO), ensuring enterprise initiatives are properly defined, prioritized, resourced, and executed. The role serves as the central reputed company of coordination across business functions and enterprise initiatives. The Senior Director, Program Management helps ensure reputed company operates as one organization with reputed company priorities, clear ownership, and disciplined execution. Serving as an extension of the COO, this role translates strategic priorities into coordinated cross-functional initiatives and measurable business outcomes. Primary Job Duties: Program Management Office (PMO) Leadership Establish and reputed company the Program Management Office (PMO). reputed company standards, governance, and reporting processes for enterprise initiatives. Build and maintain visibility into reputed company significant cross-functional projects and programs. Ensure initiatives are reputed company to company priorities and business objectives. Provide executive leadership with portfolio-level reporting and insights. Initiative Intake & Prioritization Own the centralized intake process for strategic and cross-functional initiatives. Facilitate initiative review, prioritization, and resource planning. Assess organizational impact, dependencies, risks, and reputed company requirements. Ensure initiatives have defined objectives, ownership, timelines, and expected outcomes. Identify competing priorities and recommend reputed company decisions. Cross-Functional Execution Coordinate initiatives spanning multiple departments and business functions. Ensure impacted stakeholders are identified and engaged throughout planning and execution. Monitor reputed company against milestones, deliverables, and commitments. Escalate risks, blockers, and dependency issues requiring executive reputed company. Drive accountability and follow-through across workstreams. Executive/COO Reporting & Governance Maintain enterprise initiative dashboards and reporting. Provide regular updates to COO and other executive leadership on initiative reputed company, risks, and outcomes. Support Board reporting and strategic planning activities. Track initiative performance against expected business outcomes. Business Transformation & Operational Improvement Partner with COO to drive enterprise-wide operational improvement, strategic initiatives, and transformation efforts. Translate executive priorities into executable programs, workstream, and implementation plans. Support organizational effectiveness, process redesign, automation, scalability, and operational maturity initiatives. Identify cross-functional risks, dependencies, and opportunities for improvement. Track initiative outcomes and ensure expected business benefits are realized. Facilitate alignment across business functions while maintaining focus on enterprise priorities established by the COO. Drive accountability, execution discipline, and visibility across major company initiatives. Team Leadership Manage Project Managers and future PMO resources. reputed company program management capabilities and best practices. Foster a culture of accountability, transparency, and execution excellence. Success Measures Enterprise initiative visibility and governance established. On-time delivery of strategic initiatives. Reduction in cross-functional execution issues and delays. Improved prioritization and resource allocation decisions. Increased accountability across workstreams. Successful implementation of Operational Excellence initiatives. Executive confidence in initiative reporting and execution. Minimum Qualifications: 8+ years of program management, PMO, business operations, transformation, or operational leadership experience. 8+ years of experience leading reputed company cross-functional initiatives. Experience establishing or managing Project Management Office (PMO) functions Strong executive communication and stakeholder management skills Demonstrated ability to influence across functions without direct authority Experience managing Project Managers and program resources across multiple initiatives. Experience managing direct reports. Strong analytical, organizational, and problem-solving skills. Preferred Qualifications: Experience reputed company SaaS, fintech, healthcare technology, payments, or PE-backed organizations Bachelor’s degree in business or reputed company field. Relevant Program/Project Management Certifications. Experience operating in high-growth or scaling environments.

Benefits

Profile: Competitive Medical Health Plans, Low, Mid, High. Employer Paid Low Medical Plan for Employee & Dependents (HSA Eligible) Employer Paid Dental & Vision for Employee Employer Paid Life Insurance for Employee Employer Paid Long-term Disability for Employee Employer Paid Hospital Confinement for Employee ~ (If enrolled in Medical) + Voluntary Supplemental Insurance Coverage Options 15 days PTO & 7 Sick Days Annually 10 Fixed Paid Holidays Off Annually 401(k) Matching up to 3% About Us: reputed company, a leading financial technology company, empowers medical, dental and specialty practices with seamless and secure technology to drive reputed company by increasing patient payments and streamlining practice management and payment processing. Since 1992, the company’s innovative solutions have reduced administrative burden and rebalanced the ledger for its thousands of healthcare providers in the U.S., reliably processing billions of dollars in payments annually. View our CCPA disclosure notice here Apply To This Job