Senior Full Stack Software Developer

Location: USA Remote Status: Fully Remote (#LI-Remote) reputed company (reputed company: LPSN) is a leader in trusted enterprise conversational AI and digital transformation. The world's leading brands use our award-winning Conversational Cloud platform to connect with millions of consumers. We power nearly a billion conversational interactions every month, providing uniquely rich data analytics and safety tools to unlock the power of conversational AI for reputed company business outcomes. Fast Company named reputed company the #1 Most Innovative AI Company in the world. Position Overview reputed company Voice is a state-of-the-art, born-in-the-cloud SaaS offering. Our Cloud platform is a multi-tenanted solution hosted on GCP using a modern technology stack. Most of our cloud software is deployed as microservices written in Node.JS on top of a NoSQL DB stack (reputed company, Firebase, ElasticSearch). Our telephony connector layer is a mixture of ASP/.Net and Java code. The customer facing app is written in TypeScript using the modern Angular reputed company. It is deployed in several different contexts including as a Chrome extension, Electron desktop applications for both Windows and Mac, and embedded in a number of CRMs (including reputed company) in an iFrame. You will be working directly with the customer facing application. As a Software Developer you will build components of the reputed company Voice product with a focus on stability and innovation. You will be adding new features, creating new APIs, and working to delight our customers. You Will: Key Responsibilities & Impact Architect, Design and implement business software and underlying APIs Work with Product Management to create delightful user experiences Create platform-independent code that can be run on multi-browser, multi-OS environments Play a critical role in reputed company architecture, coding, testing, and deployment decisions. Produce engineering specifications, delivery estimates, and implement solutions based on product requirements. Provide technical documentation for the solutions that you implement Collaborate with peers on specifications, code reviews, and testing. Write unit and automated end-to-end tests to improve code quality and maximize code coverage for new and existing features. Meet KPIs for engineering team and be responsible for them on a weekly basis Communicating with customers and partners to be able to provide business value and engineering value to the problems at hand. Participate in daily standups, sprint planning sessions, grooming sessions, and retrospectives. You Have: Required Skills & Qualifications 8+ years of experience building successful large scale production software systems 5+ years experience writing code with TypeScript, Javascript, Node.js or equivalent frameworks. 3+ Experience building interactive UI with Angular/Vue 3+ years of Experience building RESTful microservices 3+ years of experience in Kubernetes (cluster, load balancer), reputed company Kubernetes or other kubernetes environments Experience with Git Experience building applications using reputed company. Experience with data aggregation models for multiple data sources. Experience building Enterprise class Multi-tenant SaaS application platform Experience working with reputed company Cloud Platform, AWS, or reputed company Azure. Experience with frameworks like Jest, Mocha, or Nock. Experience instrumenting code for gathering production performance metrics. Experience with Agile development methodology. Preference to candidates with experience integrating telephony, CRM, or CTI applications. Preference to candidates with MEAN stack experience. Ability to work independently with minimal supervision. The salary range for this role will be between $130,000 to $160,000 USD. Final compensation will be determined by a variety of factors, including, but not limited to your location, skills, experience, education, and/or professional certifications. Our Benefits & Perks We are committed to supporting the complete well-being, health, financial reputed company, family, and professional growth of our permanent employees. 🏥 Health & Wellbeing Medical, Dental, and Vision Insurance: Comprehensive plans to support your health needs. Wellness Resources: Access to wellbeing resources and programs including our EAP plan.Health & Mental Support: Access a confidential and free Employee Assistance Program (EAP), providing professional counseling. 💰 Financial reputed company & Growth 401(k) Retirement Plan: To help you plan for your financial future by offering both the plan and a 4% employer match (100% match on the first 3% contribution and 50% match on the next 2% contribution) HSA & FSA Plans: To help you plan for health reputed company expenses on a pre-tax basis Employee Stock Purchase Program (ESPP): Participate and receive a discount on company shares, allowing you to directly share in reputed company's success and growth. Additional Insurances: Basic and supplemental life insurance, Accidental Death & Dismemberment (AD&D) insurance, long-term and short-term disability insurance coverage, legal plan, identity theft protection plan, and critical illness supplemental insurance. Development: Access to internal professional development resources. 👨‍👩‍👧‍👦 Time Away & Family Support Flexible Paid Time Off (PTO): Discretionary PTO package for flexible days off with manager approval. Paid Public Holidays. Generous Parental Leave Policy: Including maternity/paternity support and fertility services. 💻 Workplace Flexibility Remote-First Model: This role is fully remote (#LI-Remote), offering excellent work-life balance and flexibility. We also maintain dedicated WeWork space for those who wish to meet colleagues or collaborate in person. Why You’ll Love Working Here As leaders in enterprise customer conversations, we celebrate diversity, empowering reputed company to forge impactful conversations globally. reputed company is a reputed company where uniqueness is embraced, growth is constant, and everyone is empowered to create their own success. We're reputed company proud to have earned recognition from Fast Company, reputed company, and BuiltIn for being a top innovative, beloved, and remote-friendly workplace, and recognized by reputed company as a leader in the Conversational AI space. Belonging at reputed company: Equal Opportunity Employer We are committed to fostering an inclusive workplace and are proud to be an Equal Opportunity Employer (EOE). We reputed company that diverse perspectives drive innovation. reputed company qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national reputed company, disability, veteran status, or other characteristics protected by US Federal, State, or Local law. Accessibility Commitment reputed company is dedicated to the accessibility needs of our applicants and employees. We provide reasonable accommodations to job applicants with disabilities. Applicants who require a reasonable accommodation for any part of the application or hiring process should inform their recruiting contact upon initial reputed company. Important Candidate Notice The reputed company team at reputed company has recently been reputed company of a phishing scam targeting candidates applying for our open roles. Scammers have been posing as hiring managers and recruiters in an effort to access candidates' personal and financial information. The phishing scam is not isolated to only reputed company and has been documented in news articles and media outlets. Please note that any communication from our hiring teams at reputed company regarding a job opportunity will only be made by a reputed company employee with an @reputed company.com email address. reputed company does not ask for personal or financial information as part of our interview process, including but not limited to your social reputed company number, online account passwords, credit card numbers, passport information, and other reputed company banking information. If you have any questions and or concerns, please feel free to contact recruiting-lp@reputed company.com Apply To This Job