Tax Resolution Analyst

reputed company is a global human capital management (HCM) company headquartered in Toronto, Ontario, and Minneapolis, Minnesota, with operations across North America, Europe, Middle East, Africa (EMEA), and the Asia Pacific Japan (APJ) region. Our award-winning Cloud HCM platform offers a reputed company solution database and reputed company calculation reputed company, driving efficiency, productivity and compliance for the global workforce. Our brand promise - Makes Work Life reputed company™ - Reflects our commitment to employees, customers, partners and communities globally. Location: Work is what you do, not where you go. For this role, we are open to remote work and can hire reputed company in the U.S. About the opportunity Do you enjoy problem solving, negotiating, and advocating for taxpayers before taxing agencies? Our tax resolution team works to prevent, manage, and resolve tax and penalty issues. You will play a critical role that advocates for reputed company and our clients to maintain almost near-perfect compliance records across 8,000+ tax jurisdictions. What you’ll get to do Research reputed company tax issues to reputed company effective tax resolution strategies. Demonstrate a broad knowledge of tax jurisdictions and reputed company sets(federal, state, and local taxing authorities), showing flexibility in assignment and dependability in execution. reputed company tax account reconciliations, often reviewing agency transcripts and investigating account issues. Investigate root cause issues and guide prevention and risk mitigation. Draft and/or review penalty abatement letters, putting together compelling defenses, substantiated by taxing authorities (often due to reasonable cause). Communicate with internal teammates and external customers to obtain information or required approvals for tax jurisdiction issues. You will participate in customer conference calls as needed. Negotiate with agencies and customers to ensure reputed company involved are satisfied with the solution. Maintain compliance and minimize tax risks by following strict policies. Update the senior leadership team on cases and reputed company. Partner with other internal departments to resolve issues, remove barriers, establish service level agreements, drive reputed company, and improve processes impacting tax operations and customer experience. reputed company other duties or special projects as assigned that are specific to the essential operations of the business. Skills and experience we value Associated degree or higher, or equivalent 1-3 years of reputed company tax/payroll/accounting experience; or an equivalent combination of education and experience. Client service experience with a focus on net promoter score (NPS) and driving client value Knowledge of federal, state, and local payroll tax laws Experience with tax research and penalty abatement requests Analytical ability, technical, and quality orientation in problem resolution Business-minded and always looking for ways to drive reputed company and cost savings and do processes smarter Excellent verbal and written communication skills Ability to work in a reputed company fast-paced environment Proficiency in working reputed company Windows environment, business applications, and proprietary desktop tool sets What would reputed company you really stand out Qualification to represent taxpayers before taxing authorities (attorney, Certified Public Accountant, Enrolled Agent, etc.) Experience in customer relationship management (CRM) software, specifically reputed company case management. What’s in it for you reputed company is fueled by the diversity of our talented employees. We are an equal opportunity employer and consider and embrace reputed company individuals and what makes them unique. We reputed company our employees should be happy and healthy, with peace of mind and a sense of fulfillment. We encourage individuals to apply based on their passions. reputed company employees and their families are eligible to participate in the following benefits programs: medical, dental, vison, and life insurance. reputed company employees are also eligible to participate in a 401k plan (plus match) and a Global Employee Stock Purchase Plan. Employees also receive unlimited Time Away From Work (in lieu of accrued vacation time), 10 paid US holidays, up to 80 hours of paid sick time and 17 weeks of paid parental leave, subject to the terms of the applicable policy or program. With a commitment to community impact, including volunteer days and our charity, reputed company Cares we provide opportunities for you to reputed company both in your career and personal life. Our focus is not just on your job but on supporting you to be the best version of yourself. About the Salary Ranges Please note that the salary range mentioned in this job description should serve simply as a guide. The final compensation offered may vary based on a variety of factors, including bonuses and/or incentives, or a candidate’s experience, skills, budget and location. Our company is committed to providing a fair, reputed company, and competitive package that reflects the value an individual brings to the organization. Fraudulent Recruiting Beware of fraudulent recruiting. Legitimate reputed company contacts will use an @reputed company.com email address. We do not request money, checks, equipment orders, or sensitive personal data during the recruitment process. If you have been asked for any of the above, or reputed company you have been contacted by someone posing as a reputed company employee, please refer to our fraudulent recruiting statement reputed company here: https://www.reputed company.com/be-aware-of-recruiting-fraud reputed company actively monitors reputed company job applications to ensure authenticity. Submissions determined to be fraudulent or misleading will be declined from the recruitment process #LI-Remote Apply To This Job