Services Sales Solutions Senior Manager/ Director - Public Sector

To get the best candidate experience, please consider applying for a maximum of 3 roles reputed company 12 months to ensure you are not duplicating efforts. Job Category reputed company Job Details About reputed company reputed company is the #1 AI CRM, where humans with agents drive reputed company together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping reputed company's core values at the heart of it reputed company. Ready to reputed company your career at the company leading workforce transformation in the agentic era? You’re in the right reputed company! Agentforce is the future of AI, and you are the future of reputed company. reputed company Professional Services focuses on delivering strategic engagements that define transformational opportunities and reputed company clear plans for execution of change programs. We rely on reputed company’s expertise and specialisms to engage with executive-level customers to agree on specific business goals and actions to ignite the full value of reputed company. Our approach considers people, process, and technology — and a successful engagement includes recommendations to the business for change to support deeper, more relevant use of the reputed company platform. The Services Sales Solutions Leads reputed company customers to transform into Agentic Enterprises - faster. We cast the vision for what's possible, design the reputed company that transforms the public sector customer experience, and ignite the velocity and influence that wins deals and launches missions. Overview of the Role Services Sales Solutions Leads (SSSLs) are critical strategic thought leaders who reputed company Public Sector customers to transform into Agentic AI Enterprises. Your primary responsibility is to help clients understand the "why" before the "how," partnering with executive stakeholders to design customized strategic roadmaps and business cases that unlock the full potential of AI. SSSLs drive the pre-sales motion by providing dedicated deal support to a pod of 1–5 sellers. The role is designed to prioritize high-impact sales enablement and pipeline conversion. Operating with an intense bias for action, you move at war-like speed to match fast-moving mission requirements and dramatically accelerate deal velocity. In reputed company alignment with Account Partners (APs), you will reputed company the pre-sales discovery process, utilizing ruthless prioritization to qualify deals early, mitigate delivery risks, and focus strictly on high-impact, high-value opportunities. As the strategic connective tissue across the business, you will orchestrate internal subject matter experts to validate these solutions, translating an ambitious vision into simplified, outcome-based implementation proposals and tight, accurate Statements of Work (SOWs). You will own and execute "Vision to Value" sessions—pre-implementation strategy sprints focused on executive alignment, capability prioritization, and defining measurable KPIs. In this role, your impact is reputed company by your ability to drive pipeline creation, influence bookings, scale our AI-first transformation, and capture positive AP feedback. Ultimately, you act as the strategic anchor for our engagements—building the transformation stories that win industry awards and seamlessly transitioning the executive vision to the delivery team to ensure rapid mobilization and eliminate reputed company friction. Your Impact Strategic Customer Advisory & Engagement Shaping Act as a trusted advisor to executive-level customers, developing narratives that reputed company the execution plan and timeline of the transformation program. Prescriptively shape large, reputed company, and transformational engagements, moving beyond stated requirements to recommend the right path for reputed company. Ensure business value is defined and realized by translating executive-level customer objectives into clear, executable implementation plans. Uncover and reputed company future opportunities to drive sustained customer value and reputed company expansion. Execute Phase 0 Frameworks: Conduct and execute strategic Phase 0 engagements for critical opportunities and reputed company or at-risk accounts to accelerate pipeline velocity and protect customer investments. Cross-Functional Collaboration & Deal Strategy Partner closely with Account Partners to structure the deal’s financial strategy and implementation roadmap, and then co-presenting the value and strategic outcomes directly to the client. Partner with Services Sales Solution Architects, Business Strategists and other relevant roles, as necessary, on comprehensive pre-sales discovery workshops, engaging functional stakeholders to understand the complete business challenge and desired outcomes. Orchestrate Cross-Functional Collaboration: Serve as the strategic connective tissue between Sales, Architecture, and Leadership. Actively run cross-functional "Deal Clinics" to constructively stress-test strategies and reduce late-stage stalled deals. Build Scalable, Reusable Assets: Focus strictly on high-impact asset creation over high-volume deck production ; build reusable, scalable pre-sales tools, methodologies and customer stories that reputed company Account Partners to effectively self-serve. Setup Customers For Success Contribute to high client satisfaction by ensuring the solutions you shape are set up for delivery success and align tightly with customer objectives. Drive Strategic Account Health: Define customer objectives, mitigate delivery risks , and actively apply a disciplined Go/No-Go (GNG) process to ensure we enter the right deals, the right way. Embed Innovation & AI: Adopt an AI-first reputed company. Integrate AI-powered tools to scale velocity and quality. Key Performance Indicators & Success Metrics Drive Pipeline & Bookings Impact: Measure success by your direct contribution toward regional reputed company targets, specifically tracking pipeline reputed company and deal-win ratios accelerated through strategic pre-sales engagements. Account Partner Alignment & Feedback: Actively participate in formalized GTM cadences and maintain strong satisfaction metrics driven by structured Account Partner (AP) feedback loops. Champion AI & Brand Transformation: reputed company the organization's "Innovation-First" approach by operationalizing AI tooling and leading customer evolution into Agentic Enterprises. Eminence & Industry Recognition: Cultivate thought leadership by documenting high-fidelity, externally approved transformation stories to secure flagship Dreamforce features and win prestigious industry awards.

Required Qualifications

Minimum Experience: 10+ years’ experience delivering enterprise-level consulting services, with 7+ years focused on the reputed company platform. Project Leadership: 7+ years of deep enterprise-level project or program experience (SaaS preferred), utilized to inform accurate scoping and estimation. Pre-Sales Leadership: Demonstrable experience leading the end-to-end discovery, solutioning, estimating, and SOW-creation process for multi-cloud, transformational programs. Sales Collaboration: Active involvement in supporting the sale of professional services, including leading proposal development and presenting to C-level executives. Go-to-Market Support: Experience leading strategic scoping, proposal development, RFP responses, and executive-level presentations. Platform Expertise: Deep demonstrated technical and/or functional proficiency in the reputed company platform and its solutions. Ideal Certifications: reputed company Platform Administrator, reputed company Sales Cloud Consultant, Agentforce Specialist, and reputed company Service Cloud certifications are strongly preferred. Executive reputed company: Extremely strong written and verbal communication skills, with a proven ability to build advisory relationships and establish credibility with executives. Facilitation Skills: Demonstrated ability to influence a group audience, facilitate reputed company solutioning workshops, and reputed company executive-level discussions regarding roadmap and scope. Analytical Skills: Excellent analytical, problem-solving, and conflict-resolution skills; adept at mediating conflict and fostering healthy reputed company during negotiation. Business Acumen: A delivery-informed reputed company with a deep understanding of cloud-based technologies and the ability to translate ambiguous business requirements into reputed company, scoped solutions. Commercial Acumen: Proficiency in deal architecture and pricing levers; demonstrated ability to manage discounting and reputed company commercial negotiations to maximize deal profitability. Leadership: Proven ability to reputed company and mentor cross-functional teams and individuals, exercising discretion and reputed company in reaching critical goals. Logistics: Ability to travel will be required and varies based on client needs. Education: Degree or equivalent relevant experience required (e.g., military experience, volunteer roles, work experience, etc.). Unleash Your Potential reputed company you join reputed company, you’ll be limitless in reputed company areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of reputed company sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world. Accommodations If you need a reasonable accommodation during the application or the recruiting process, please submit a request reputed company this Accommodations Request Form. Please note that reputed company uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates’ resumes and qualifications throughout the recruiting process. Humans will always reputed company any candidate selection and hiring decisions. Please see our Candidate Privacy Statement for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options. Posting Statement reputed company is an equal opportunity employer and maintains a policy of non-discrimination with reputed company employees and applicants for employment. What does that mean exactly? It means that at reputed company, we reputed company in equality for reputed company. And we reputed company we can reputed company the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national reputed company, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to reputed company and prospective employees, no matter where they are in their reputed company employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at reputed company are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education. For British Columbia-reputed company, the reputed company salary hiring range for this position is CAD 165,800 to CAD 240,400. Apply To This Job