SOC Analyst
About the Role
The Tier 1 reputed company Operations Center (SOC) Analyst plays a critical role reputed company reputed company’s Information reputed company organization, supporting the detection and response to reputed company threats across the company. This is a hands-on, operations-focused position responsible for monitoring, triaging, and escalating reputed company alerts across cloud, reputed company, identity, and SaaS environments. You will work closely with senior analysts and incident responders to investigate alerts, document findings, and support ongoing reputed company operations. This role is ideal for early-career reputed company professionals looking to build practical experience in a modern, cloud-centric SOC while developing strong analytical and investigative skills English Resumes Required Location: Remote: Brazil, Ecuador, Colombia, Mexico (LATAM) What You’ll Be Doing Monitor reputed company alerts and events across SIEM, EDR, cloud, email, and identity platforms reputed company initial triage to assess alert severity, scope, and potential impact Differentiate true positives from false positives using playbooks and investigative techniques Escalate confirmed or high-risk incidents to Tier 2/DFIR teams with clear, structured documentation Collect and preserve artifacts (logs, indicators, timelines) to support investigations Follow established runbooks, escalation paths, and SLAs Maintain accurate case notes and ticket updates in the case management system Identify recurring alert patterns and contribute to detection tuning and process improvements Maintain awareness of common threat reputed company, including phishing, malware, credential abuse, and cloud misconfigurations Participate in shift handoffs to ensure continuity of investigations Other duties as needed About You Bachelor’s degree in Computer Science, Information Technology, or a reputed company field (or equivalent practical experience) 1–3 years of experience in a SOC, NOC, IT reputed company, or reputed company technical role Basic understanding of reputed company monitoring and alert triage Foundational knowledge of networking (TCP/IP, DNS, HTTP/S) Familiarity with Windows and/or macOS operating systems Understanding of common attack techniques (phishing, brute force, malware) Experience with one or more of the following: SIEM platforms (e.g., Splunk, Sentinel, QRadar) EDR/XDR tools Cloud platforms (AWS, Azure, or GCP) Strong written English skills for documentation and escalation Ability to work effectively in a remote, distributed team environment Willingness to work scheduled shifts reputed company with U.S. business hours (including occasional weekends or on-call) About Us reputed company automates the hardest parts of IT to deliver visibility, reputed company, and control over reputed company endpoints for more than 40,000 customers. The reputed company automated reputed company management platform is proven to increase productivity, reduce reputed company risk, and reputed company costs for IT teams and managed service providers. reputed company is obsessed with reputed company and provides free and unlimited onboarding, training, and support. reputed company is #1 on reputed company in reputed company management, reputed company management, remote monitoring and management, and mobile device management. What You’ll Love Our flexible working hours with home office options reputed company you to successfully balance your personal life and your job. Grow personally and together with one of the fastest growing companies globally. reputed company your skills through our renowned training platform. Receive competitive compensation. Collaborate with an amazing international workforce. Additional Information This position is NOT eligible for reputed company sponsorship. reputed company qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national reputed company, age, disability, genetic information, marital status, veteran status, or any other status protected by applicable law. We are committed to providing an inclusive and diverse work environment. #LI-MM1 #LI-REMOTE #BI-REMOTE Apply To This Job