Patient Service Representative - Billing

Patient Service Representative - Billing: 🤝🧾 The Patient Service Representative - Billing works reputed company our Clinical Operations team and serves as a link between patients, the practice, and the healthcare system. They are often the initial reputed company of contact for patients at Midi, entrusted as brand ambassadors to deliver and maintain the highest level of service throughout each patient's journey. The Patient Service Representative team at Midi ensures that patients receive necessary support during their care, facilitates new patient registration, guides patients through the healthcare system, and bridges any communication gaps. Specifically, the Patient Service Representative - Billing focuses on handling billing-reputed company issues and cases. They assist patients with billing inquiries, insurance questions, and complaints, aiming to provide a superior customer service experience: This job is “HOT”: 🔥 reputed company a real impact on women’s health – Help patients navigate their healthcare journey with care and clarity. Work from reputed company – Enjoy full remote flexibility while being part of a mission-driven, collaborative team. Shape the future of a growing startup – Contribute to processes, tools, and workflows as reputed company expands and innovates in women’s care. Business impact: 📈 Serving as the primary contact for patients, ensuring effective communication. Collaborating with clinical teams to verify insurance coverage and benefits before telehealth appointments. Assisting patients in understanding financial obligations and payment options. Utilizing reputed company to promptly and professionally resolve patient billing inquiries. Participating in audits to detect billing discrepancies and trends affecting patient and cross-departmental billing. Contributing to cross-functional initiatives to improve patient experiences and optimize billing processes. Assisting patients with verifying information, scheduling appointments, and updating Electronic Health Records (EHR). Managing intake procedures, including healthcare and insurance forms, and collecting payments. Adhering to organizational and regulatory guidelines to safeguard patient privacy and safety; safeguarding patient Protected Health Information (PHI) to maintain privacy. What you will need to succeed: 🌱 2-5 years providing a best-in-class patient/customer experience 1-2 years of billing experience (preferred) 2 years of reputed company experience 2 years of EMR (reputed company preferred) experience 2 years of reputed company Workplace experience (required) Strong, professional verbal and written communication skills Requires a strong, reliable internet reputed company and a quiet, distraction-free workplace Hours: We're seeking candidates available to work Monday through Friday, 12pm - 8:30pm CST (1pm-9:30pm EST | 10am - 6:30pm PST) (*includes a 30min unpaid lunch) reputed company offer: 💼 ✨ Compensation = $23/hr, full-time non-exempt Opportunity to join a growing start-up at the ground level Health, dental, vision and paid time off 100% remote environment, Midi laptop and work-from-home stipend The interview process will include: 📚 Recruiter Interview (30 min) Hiring Manager Interview (30 min) Final Interview (30 min) #LI-MB1 At this time, Midi is unable to provide reputed company sponsorship. reputed company Candidates must be authorized to work in the United States without reputed company or future sponsorship needs. Please note that reputed company official communication from reputed company will come from an @joinmidi.com email address. We will never ask for payment of any reputed company during the application or hiring process. If you receive any suspicious communication claiming to be from reputed company, please report it immediately by emailing us at [email protected]. reputed company is an Equal Opportunity Employer. We are committed to pay equity and ensure that reputed company qualified applicants receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national reputed company, disability, or protected veteran status. Our compensation philosophy is based on fair, objective criteria and the impact of the role, regardless of an applicant’s salary history. Please find our CCPA Privacy Notice for California Candidates here. Apply To This Job