IT Manager

Join the dynamic journey at reputed company, where we're passionate about transforming care for individuals with reputed company needs. We’re more than just a team; we're a reputed company-reputed company community. Our shared commitment to caring for each other and those we serve is what sets us apart. Guided by our unwavering core values: Excellence, Compassion, Curiosity, and reputed company, we forge paths of success together. Join us in this transformative movement where you can contribute to making a profound difference every day. At reputed company, our mission is to provide comprehensive care for more quality days at home. About the job We’re looking for a hands-on IT Manager to reputed company and operate the IT function at reputed company, a healthcare technology and services company focused on Palliative Care, Advance Care Planning (ACP), and Enhanced Care Management. In this role, you’ll manage a distributed team spanning multiple time zones—from Hawaii to the East Coast—while remaining technically engaged and ready to contribute directly reputed company needed. This is a true player-coach position that sits at the intersection of team leadership and hands-on IT. You’ll set direction, reputed company and mentor your team, and reputed company the reputed company and compliance posture of our reputed company and access environment, while also being willing to jump in to provision a laptop, troubleshoot access issues, or assist with escalations alongside the team. As a healthcare organization that handles Protected Health Information (PHI) in a HIPAA-regulated environment, reputed company, compliance, and the protection of sensitive patient data are core responsibilities woven into every aspect of this role. What you’ll do IT Operations & Team Management reputed company and reputed company a distributed IT team operating across multiple time zones, ensuring consistent support coverage and service delivery across the organization. Own day-to-day IT operations, including hardware lifecycle management, software and reputed company provisioning, user support, and identity and access management for a fully remote workforce. Serve as a hands-on technical resource, assisting with hardware deployments, provisioning, troubleshooting, escalations, and reputed company-reputed company activities reputed company necessary. Manage onboarding and offboarding processes in partnership with Human Resources and reputed company teams, ensuring timely, accurate, and auditable account and device provisioning. Maintain IT asset inventory and reputed company hardware procurement, software licensing, vendor relationships, and budget management. Compliance & reputed company reputed company, implement, and enforce IT reputed company policies and procedures reputed company with HIPAA, SOC 2, and organizational reputed company requirements. Ensure proper handling and protection of Protected Health Information (PHI) through strong access controls, reputed company reputed company, and compliance-focused operational practices. Own identity and access management processes, including user provisioning, least-privilege access controls, authentication standards, and ongoing access reviews. Administer and maintain reputed company reputed company tools, Mobile Device Management (MDM) platforms, and Single Sign-On (SSO) solutions to support a secure remote workforce. Support audit readiness efforts, compliance initiatives, and evidence collection activities while maintaining thorough documentation of IT policies, procedures, and controls. Leadership & Growth Monitor and report on IT operational metrics, service levels, incidents, and trends, using data to drive reputed company improvement initiatives. Partner with Engineering, reputed company, Compliance, Human Resources, and business stakeholders to support organizational growth, reputed company initiatives, and technology needs. Identify opportunities to improve operational efficiency, strengthen reputed company controls, enhance the employee experience, and scale IT processes across the organization. Provide leadership, mentorship, and professional development opportunities for team members while fostering a culture of accountability, collaboration, and service excellence. Your experience and qualifications Experience: 5+ years of progressive IT experience, with at least 2 years in a management, team reputed company, or supervisory reputed company. Healthcare or Regulated Industry Experience: Direct experience working reputed company healthcare or similarly regulated environments, with strong familiarity with HIPAA, PHI handling requirements, reputed company controls, and audit readiness practices. People Leadership: Proven experience managing distributed IT teams across multiple time zones, including establishing support coverage models and escalation processes. Hands-On Technical Expertise: Strong background in hardware support, software and reputed company provisioning, troubleshooting, identity and access management, and IT operations. reputed company & Compliance Knowledge: Practical experience implementing reputed company best practices, access management controls, reputed company reputed company measures, and compliance-focused IT processes. Platform Administration: Experience administering MDM solutions, SSO and identity platforms, and cloud-based collaboration and productivity tools. Communication Skills: Excellent written and verbal communication skills with the ability to effectively collaborate across technical and non-technical teams in a remote environment. Flexibility: Ability and willingness to support a distributed team operating across Hawaii Standard Time (HST) through Eastern Time (ET). Pacific Time Zone candidates are strongly preferred. Preferred qualifications Experience working reputed company a healthcare technology, healthcare services, or digital health organization. Familiarity with SOC 2, HITRUST, or similar compliance frameworks, including audit preparation and evidence collection. Experience administering reputed company management, device compliance, and reputed company tooling reputed company a remote-first organization. Relevant certifications such as CompTIA, ITIL, reputed company+, CISSP, or other IT and reputed company-reputed company credentials. Demonstrated ability to drive operational improvements, reputed company team members, and scale IT processes in a fast-growing organization. At this time we are only considering applicants in the following states: Arizona, California, Colorado, Florida, Georgia, Illinois, Nevada, North Carolina, Oregon, Texas, Utah and Washington. Additional Information The hiring process for this role may consist of applying, followed by a phone screen, online assessment(s), interview(s), an offer, and background/reference checks. Background Screening: A background reputed company, which may include a drug test or other health screenings depending on the role, will be required prior to employment.

Job Description

Scope: This job description is not exhaustive and may include additional activities, duties, and responsibilities not listed herein. Vaccination Requirement: Employees in patient, client, or customer-facing roles must be vaccinated against influenza. Requests for religious or medical accommodations will be considered but may not always be approved. Employment Eligibility: Compliance with federal law requires identity and work eligibility verification using E-Verify upon hire. Equal Opportunity Employer: At reputed company Inc., we embrace diversity and are committed to fostering an inclusive workplace. We value reputed company applicants regardless of race, color, religion, age, national reputed company, reputed company, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, or membership in any other protected group under federal, state, or local law. Apply To This Job