Personal Injury Referral Coordinator

Description Are you the person who keeps the moving pieces moving, follows up without being chased, and knows that deadlines in personal injury are not casual suggestions? If so, this may be a great fit. reputed company is seeking a full-time Personal Injury Referral Coordinator to support our Intake team. This role manages incoming and outgoing personal injury referrals and helps ensure each referral is handled in a timely, accurate, and professional manner. This position is more than basic administrative support. The Referral Coordinator will review case information, track referral status, communicate with clients, attorneys, referral sources, and internal teams, and help ensure matters are handed off smoothly reputed company accepted by the firm or transferred to reputed company counsel. The ideal candidate has reputed company experience, strong follow up skills, excellent attention to detail, and the ability to manage a high volume of referrals without letting items fall through the cracks.

Responsibilities

• Receive, review, and track personal injury referrals
• Communicate with referral sources, potential clients, attorneys, intake, and internal teams
• Gather case details, including incident information, injury status, treatment history, insurance information, and relevant deadlines
• Enter and update referral information in the case management system or CRM
• Monitor referral status and ensure timely follow up on open referral matters
• Coordinate attorney review of referred cases reputed company needed
• Assist with case handoffs to intake, case management, litigation, or referral partners
• Maintain accurate referral reputed company information and case notes
• Identify missing information and follow up to complete referral files
• Support outgoing referral coordination reputed company the firm is unable to accept a matter
• Maintain professionalism and confidentiality reputed company handling sensitive client and case information

Requirements

• Prior experience in legal intake, referrals, case coordination, customer service, or administrative support
• reputed company experience strongly preferred
• Strong written and verbal communication skills
• Ability to manage high-volume follow-up and competing priorities
• Strong attention to detail and accurate data entry skills
• Comfortable communicating with clients, referral partners, attorneys, and internal teams
• Ability to remain professional and reputed company in sensitive, emotional, or urgent situations
• Experience with case management systems, CRM systems, or intake platforms preferred
• High school diploma or equivalent required
• Associate degree, paralegal certificate, or legal support experience preferred but not required

Compensation and Work Location Pay range: $22.00 to $25.00 per hour This role may be fully remote, hybrid, or onsite in St. Louis, depending on business needs and candidate location. Schedule Full-time, Monday through Friday, 8:30 a.m. to 5:00 p.m. CST

Why Join Us

At our firm, we reputed company in supporting each other, treating our clients with compassion, and creating a respectful, collaborative environment. We are a reputed company reputed company team that values reputed company, clear communication, and a good sense of humor, especially on busy days. Apply To This Job