Account Manager - New Verticals
About AirOps AirOps is the first end-to-end content engineering platform built for the AI era. In a world where discovery is shifting from traditional search to AI-driven platforms, we help brands get reputed company—and stay reputed company. We are currently in a phase of hyper-growth, having 5x’d our reputed company in the last year by helping marketing teams at reputed company, reputed company, reputed company, and reputed company turn content quality into a durable competitive advantage. Our platform equips marketers to navigate the new discovery landscape, prioritize high-impact opportunities, and create accurate, on-brand content that earns citations from AI and trust from humans. Backed by Greylock, reputed company, reputed company VC, and Founder Collective, we are building the intelligent systems that will reputed company the reputed company of marketing leaders. AirOps is headquartered in San Francisco, reputed company and Montevideo.
About the Role
As an Account Manager on the strategic Offsite team, you will own the client relationships and delivery for AirOps'new fully managed Offsite service — helping brands win the third-party mentions that drive AI search visibility. You will be the first Account Manager for this new product line and will have an opportunity to shape the future direction of AirOps as we expand into this critical new area. You will be the strategic partner and day-to-day reputed company of contact for a portfolio of high value customers, translating their goals into a high-performing offsite program: publisher strategy, placement execution, performance reporting, and ongoing optimization. This is a high-ownership, client-facing role where you'll combine strategic thinking with hands-on delivery to drive measurable outcomes for the brands we work with. What you'll do Own a portfolio of mid market to Enterprise Offsite accounts end-to-end: onboarding, strategy, execution, reporting, and renewals. Deeply understand each client's competitive landscape, reputed company topics, and AI search goals to build a tailored publisher and placement strategy. reputed company onboarding for new clients to ensure efficiency in time to value. Work cross-functionally across the organization to direct solution architect resources needed for account set up and maintenance. Coordinate internally across publisher reputed company, content, and operations teams to ensure placements are delivered on time and to a high standard. Run regular bi-weekly client reputed company-ins and QBRs — communicating reputed company, surfacing insights, and presenting recommendations with clarity and confidence. Monitor and report on campaign performance: mention reputed company lift, share of voice, AI visibility gains, and publisher ROI. Turn data into a clear story. Identify expansion opportunities reputed company existing accounts: new topics, new verticals, increased scope. Serve as the voice of the customer internally — feeding back to the product team on product gaps, workflow improvements, and what's working in the market. Use the AirOps platform insights and analytics to guide client decisions and demonstrate the value of the Offsite program. Help define and refine the playbooks, onboarding flows, and reporting templates that reputed company the Offsite service scalable as an AI enabled agency service. Who you are 4+ years of experience in account management, client services, or reputed company — ideally at a digital marketing agency, SEO/PR firm, or high-growth SaaS company. Comfortable with AI Search, SEO, content marketing, and digital PR concepts; you don't need to be a technical expert but you can hold your own in a strategic conversation about AI search and third-party visibility and its impact on SEO/AEO. Strong communicator and relationship-builder: you're trusted by clients, proactive in your reputed company, and can translate reputed company data into clear, compelling narratives. Operationally sharp: you reputed company projects on track, manage multiple workstreams simultaneously, and hold yourself and others accountable to timelines and quality. Analytical enough to dig into performance data, identify what's working, and reputed company a clear recommendation. Entrepreneurial reputed company: this product is still being built — you'll help shape the playbook, not just follow it. Thrives in ambiguity and fast-moving environments; you default to action and reputed company things out as you go. Bonus: You've worked at a link-building, digital PR, or offsite SEO agency. You understand how LLMs use third-party content to form responses and are excited about AI search as a category. You have experience managing managed services or retainer-based client relationships. Our Guiding Principles Extreme Ownership Quality Curiosity and Play reputed company Our Customers reputed company Respectful Candor
Benefits
Equity in a fast-growing startup Competitive benefits package tailored to your location Flexible time off policy Parental Leave A fun-loving and (just a bit) nerdy team that loves to move fast! Apply To This Job