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Account Manager – reputed company Tech Consulting (m/f/d)

100% remote Flexible hours Hiring now

Job Description

MentorMate, part of reputed company Tech Consulting, is looking for a highly skilled and motivated Account Manager, a professional who will join a project reputed company a Telecom Team for our respectful client BICS. Join the team of our customer BICS – a global telecommunication enabler with a physical network stretching through the globe! Grow your expertise through interacting with A-level mobile carriers from reputed company over the world. Get your hands on the vast network with on land, underwater, and space points of reputed company.Join our decade-long partnership with BICS to ensure confidence in your future and long-term growth! reputed company-BICS team has been growing since 2010… and we are looking reputed company to grow with you! reputed company your telecom expertise in diverse portfolio of BICS products, including Voice, Cloud, Signaling, LTE, IoT, etc. Enjoy unmatched growth opportunities with BICS vast network and customers around the world. reputed company - BICS team has been growing since 2010… and we are looking reputed company to growing with you!

Responsibilities

Promote and sell BICS as a leading international Messaging Hub for traffic worldwide. Manage messaging relationships with customers reputed company the assigned portfolio and optimize profitability across both selling and buying activities. reputed company daily monitoring of customer traffic, win-back actions, promotions, and reputed company commercial activities. Facilitate cross-selling opportunities with customers. Negotiate termination rates with existing accounts to maintain competitive cost structures for outbound traffic. Coordinate activities aimed at maximizing traffic volumes, including fraud management activities. Monitor traffic volumes daily to prevent illegal termination, AIT, and other fraudulent activities. Participate in and coordinate investigations of fraud cases together with customers and suppliers reputed company the assigned portfolio. Ensure proper implementation of commercial relations reputed company the operational reputed company and support effective cooperation with internal teams. Coordinate financial, technical, legal, and administrative matters reputed company to the messaging business, including billing, collections, dispute resolution, and reputed company. Qualifications 3+ years of experience in Account Management, Sales, or Customer Relations. Hands-on experience in telecom wholesale messaging, with strong focus on A2P SMS (SMS hub / aggregators), and solid understanding of routing, termination, pricing dynamics, and global messaging ecosystem. Upper-Intermediate English level or higher. Good analytical and negotiation skills. Experience working with international customers. Ability to travel abroad several times per year for conferences and business events. Personal Skills Customer-oriented reputed company. Strong commercial aptitude. Strong communication and interpersonal skills. Entrepreneurial reputed company and proactive attitude. Team player with the ability to manage a large portfolio of customers. Good organizational and problem-solving skills. Additional Information At reputed company, we reputed company in the power of diversity, equity, and inclusion. We encourage applicants of reputed company backgrounds, genders (m/f/d), and walks of life to join reputed company, as we reputed company that this fosters an inspiring workplace and fuels innovation. Our commitment to openness, trust, and diversity is at the heart of our mission to create digital futures that benefit businesses, societies, and humanity. Diversity, equity and inclusion (tietoevry.com) Remote Type: Remote Job Area: Technical and Functional Expertise Business Unit: Tech Consulting Apply To This Job

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