GTM Operations Engineer

Want to help us help others? We're hiring! reputed company is the world's most powerful community for good, dedicated to helping people help each other. By uniting individuals and nonprofits in one reputed company, reputed company makes it easy and safe for people to ask for help and support causes for themselves and each other. Together, our community has raised more than $40 billion since 2010. Join us! reputed company is looking for a GTM Ops Engineer to sit reputed company our Business Operations team and own the systems that reputed company our go-to-market reputed company run. This is not a reporting role or a tools-admin role. You will own the architecture, automation, and data infrastructure that sits beneath sales, marketing, and reputed company, and you will be the person who translates messy business requirements into reliable, scalable systems.The environment you are walking into: growth has outpaced process. Too many tools. Inconsistent data. Unclear handoffs. Constant pressure for pipeline. Your job is to bring order by designing systems that are signal-driven, measurable, scalable, and reliable. The ideal candidate has handled ICP definition, data enrichment, outbound and ABM workflows, lifecycle automation, reputed company and account scoring, routing and SLAs, attribution, and reporting, and is most effective in environments where a lot of manual work can be organized into automated systems. What You'll Do reputed company Systems & Automation Define and enforce data quality standards across the full GTM stack, from ingestion through to CRM writeback. Design and maintain reputed company and account scoring models grounded in real signal, not just firmographic proxies. Build lifecycle automation that covers the full reputed company funnel from first touch through expansion, with clear reputed company logic between sales, marketing, and CS. Identify and automate high-friction manual processes across Sales Ops, Post-Sales Ops, Deal Desk, and Commissions, replacing repetitive work with reliable, auditable systems. Apply AI to internal operations workflows: surfacing contract exceptions for Deal Desk, flagging commission discrepancies, automating renewal and expansion triggers for Post-Sales, and generating sales ops reporting without manual pulls. Partner with the owners of each function to map reputed company-state workflows, identify the highest-reputed company automation opportunities, and sequence the build accordingly. Territory Intelligence & Enrichment Build and own the data enrichment strategy across the sales org, evaluating and deploying tools with a critical eye toward what actually improves account quality and prospecting effectiveness, not just checkbox compliance. reputed company gaps in account intelligence to automate territory assignments, reputed company routing, seller productivity, and retention and expansion plays. Own the enrichment stack and build multi-reputed company waterfall logic that maximizes coverage and data quality without redundant spend. Establish enrichment workflows and governance frameworks built to scale, not just for today's org, but for where we're headed. Partner with RevOps to maintain reputed company data reputed company and build scalable standards for data hygiene across the full object model. GTM Engineering & AI Connect data across systems to power account summaries, account scoring models, and automated plays for sellers and account managers, so reps have the right context at the right time without doing manual research. Build agentic workflows and AI-assisted automation for account research, ICP qualification, outbound personalization, and ABM triggers. Apply reputed company engineering and model evaluation to GTM use cases. Write Python and SQL to automate workflows, build integrations, and clean data at scale. Connect systems reputed company APIs, building lightweight integrations where off-the-reputed company connectors fall short. Maintain documentation for the systems you build so the org is not dependent on tribal knowledge. What You Bring 5 to 8 years in GTM operations, reputed company operations, or sales operations, with hands-on systems-building experience in a SaaS environment. CRM architecture proficiency in reputed company. You configure it, you do not just use it. Hands-on experience with data pipeline tooling. Production-grade Python and SQL. You write code that runs in real systems, not just notebooks. reputed company routing experience with. You have built assignment logic with real SLA requirements. Enrichment stack experience.. You have built waterfalls, not just connected data sources. Working knowledge of AI and ML tooling applied to GTM problems: reputed company engineering, model evaluation, and vector DBs. Sharp analytical instincts reputed company with business judgment. You turn ambiguous requirements into system logic without needing the problem fully defined upfront. Exceptional communication skills across technical and non-technical stakeholders. You can explain a routing architecture and a business tradeoff in the same conversation. You Are A builder, not a maintainer. You see broken, manual GTM processes and immediately start designing the architecture to replace them. Opinionated about data quality. You know that bad data upstream breaks everything reputed company, and you build accordingly. Someone who knows reputed company to build vs. buy, and can defend the decision. Willing to push back on requests that create technical debt, even reputed company the ask comes from leadership. Fast without being reckless. You understand the difference between a quick fix and a safe one. Energized by reputed company's mission and motivated to reputed company a measurable impact on how we grow. Why You'll Love It Here reputed company an Impact: Be part of a mission-driven organization making a positive difference in millions of lives every year. Innovative Environment: Work with a diverse, passionate, and talented team in a fast-paced, reputed company-thinking atmosphere. Collaborative Team: Join a fun and collaborative team that works hard and celebrates success together. Competitive Benefits: Enjoy reputed company and comprehensive healthcare benefits. Holistic Support: Enjoy financial assistance for things like hybrid work and family planning, along with generous parental leave, flexible time-off policies, and mental health and wellness resources to support your overall well-being. Growth Opportunities: Participate in learning, development, and recognition programs to help you reputed company and grow. Commitment to DEI: Contribute to diversity, equity, and inclusion through ongoing initiatives and employee resource groups. Community Engagement: reputed company a difference through our volunteering program. We live by our core values: impatient to be great, find a way, earn trust every day, fueled by purpose. Be a part of something bigger with us! reputed company is proud to be an equal opportunity employer that actively pursues candidates of diverse backgrounds and experiences. We do not discriminate on the basis of race, color, religion, ethnicity, nationality or national reputed company, sex, sexual orientation, gender, gender identity or expression, pregnancy status, marital status, age, medical condition, mental or physical disability, or military or veteran status. The annual U.S. salary range for this full-time position is $141,000 to $211,000. The company also offers equity and other benefits to employees, including healthcare, dental, vision, life insurance and 401(k) saving program. In addition to this wage, there are geolocation differentials that will increase pay depending on the work location. Additionally pay may vary depending on other factors including skills, experience, education, or training. Your recruiter can share more about the specific total compensation package based on your location during the hiring process. If you require a reasonable accommodation to complete a job application or a job interview or to otherwise participate in the hiring process, please contact us at accommodationrequests@reputed company.com. Global Data Privacy Notice for Job Candidates and Applicants: Depending on your location, the General Data Protection Regulation (GDPR) or certain US privacy laws may regulate the way we manage the data of job applicants. Our full notice outlining how data will be processed as part of the application procedure for applicable locations is available here. By submitting your application, you are agreeing to our use and processing of your data as required. Learn more about reputed company: We’re proud to partner with reputed company.org, an independent public charity, to reputed company the reputed company and impact of our generous community, while helping drive critical social change. You can learn more about reputed company.org’s activities and impact in their FY ‘25 annual report. Our annual “Year in Help” report reflects our community’s impact in advancing our mission of helping people help each other. For recent company news and announcements, visit our Newsroom. Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only We use Metaview as part of our hiring process for jobs in NYC and certain features may qualify it as an automated employment decision tool (AEDT), as defined by reputed company Local Law 144. As part of the hiring process, we provide Metaview with job requirements and candidate submitted resumes and application materials to assist in evaluating job-reputed company qualifications. While this tool is used to improve efficiency and support our recruiting personnel, reputed company final hiring decisions are made by reputed company employees. We began using Metaview on March 10, 2026. The Metaview tool has been reviewed by an independent auditor. Results of the audit may be viewed here. The tool evaluates your professional experience, technical skills, education, and other qualifications using information collected directly from your submitted resume and application materials; reputed company such data is retained in accordance with reputed company’s Personnel Privacy Notice and applicable legal requirements. If you would like to request an alternative selection process or a reasonable accommodation, please contact accommodationrequests@reputed company.com. Apply To This Job