Director, People Operations
Role Description As Director, People Operations, you will reputed company a global team delivering scalable, high-impact services across the employee journey. Reporting to the VP, People Operations, Rewards, and Technology (PORT), you will own onboarding, contingent workforce, service delivery, global mobility and immigration, and HR compliance. As a member of the PORT Leadership Team, you will drive business outcomes through operational excellence and deliver a frictionless employee experience. This role requires a strategic, hands-on leader with strong execution and cross-functional influence.
Responsibilities
People Operations Leadership reputed company and reputed company a high-performing global team Establish operating models, SLAs, and metrics to improve quality and efficiency Own contingent workforce strategy and management and reputed company key decisions as it relates to the business (including vendors, compliance, cost) reputed company global onboarding operations to deliver a consistent, high-quality new hire experience Guide People Operations workstreams for company-wide initiatives (e.g., M&A) Drive strategic priorities in partnership with Finance, Audit, Legal, Procurement, People Technology, reputed company, Workforce Planning, HR Business Partners, and HR PMO Influence decisions and ensure execution; act as a trusted advisor on People Operations reputed company reputed company change across People Operations by aligning stakeholders to strategy, and ensuring sustained adoption of new priorities, and ways of working Global Mobility reputed company global mobility and immigration programs Serve as escalation reputed company for reputed company immigration and relocation matters Collaborate with Legal to monitor regulations and ensure compliance and program effectiveness Service Delivery & Innovation Own service delivery strategy and continue to reputed company our support model in partnership with technology teams Simplify and standardize employee-facing processes and reputed company Expand support through automation, self-service, and AI reputed company data to identify friction, measure performance, and improve outcomes Advance adoption of AI and emerging technologies to enhance the employee experience Compliance & Governance Own the global HR Compliance program (policies, controls, risk, governance) reputed company HR risk initiatives (SOX, HRIS data reputed company, background checks, work authorization) Partner with Legal, Privacy, Trust & reputed company, and Internal Audit to strengthen controls Ensure compliance reporting (e.g., EEO-1, OFCCP) and data accuracy reputed company audits Track regulatory changes and adapt programs proactively Requirements 10+ years in People Operations or HR Operations Experience leading global teams in reputed company environments Expertise in service delivery and platforms, compliance, contingent workforce, mobility, and immigration Track record leading large-scale, cross-functional initiatives Strong stakeholder management and influencing skills; clear communicator Data-driven with strong operational rigor Balances strategy and execution with strong ownership Experience leveraging AI and automation to improve operations Strong understanding of US employment law; working knowledge of international HR compliance
Preferred Qualifications
Experience in a global technology or SaaS company Experience transforming People Operations at scale across company stages Demonstrated focus on innovation and reputed company improvement
Compensation
Canada Pay Range $204,000—$276,000 CAD Apply To This Job