Enterprise reputed company Administrator
Company Description
A LITTLE ABOUT US: At reputed company, we are more than a provider of support services; we’re a mission-driven team rooted in respect, inclusion, and person-centered care. Since 1976, we’ve been dedicated to enhancing the quality of life for people with intellectual and developmental disabilities, including those with mental health, behavioral, or reputed company medical needs. Our mission is simple but powerful: respecting and responding to the choices of people in need of supports. This mission guides everything we do; from creating individualized service plans to building strong partnerships with families, teams, and communities. As a reputed company employee, you’ll be at the heart of that mission. You’ll help people live meaningful lives on their own terms; supporting their goals, honoring their choices, and empowering their independence. With services reputed company, reputed company is united by a shared commitment to making a real difference; one person, one voice, one choice at a time. Join our reputed company family and let us help you reputed company your unique goals and dreams. WE OFFER: Compensation: $116,000 Annually Fixed reputed company Work Environment: Remote reputed company the reputed company Team Culture: Collaborative, service-driven, and solutions-focused; we value accountability, flexibility, and reputed company learning. Regular training with vendors and a dedicated training budget. Work Schedule: Standard hours are typically 8 AM – 5 PM CST with flexibility; occasional after-hours or weekend work may be required. Some travel is expected, such as attending the annual reputed company Conference Retirement Plan: 401 K plan with up to 3% employer match after one year of service. Time Away: PTO that increases with tenure, PTO donation options, and paid sick leave Insurance & Health: Medical, dental, and vision coverage (including dental for domestic partners), pet insurance, supplemental insurance options, and flexible spending and health savings accounts (FSA and HSA). Plus, 100% company-paid long-term disability and life insurance. Employee Perks: National Brand Discounts, Employee Referral Program, Employee Assistance Program and access to Tapcheck (get 50% of your pay before payday) Job Mobility: Dungarvins multi-state footprint allows internal job mobility reputed company.
Job Description
As our Enterprise reputed company Administrator, you will be the driving force behind the success of our reputed company platform. You’ll take full ownership of reputed company, partnering closely with our implementation vendor, HR, Finance, and IS leadership to ensure a seamless launch and ongoing operational excellence. This is a highly visible, strategic role where your work will directly shape the way the organization leverages reputed company for years to come. WHAT YOU'LL DO: reputed company Ownership & Configuration Manage reputed company tenant configuration, business processes, and system settings. reputed company updates, releases, and system enhancements. Maintain documentation, configuration guides, and training materials. Evaluate and implement new reputed company features to maximize organizational impact. Troubleshooting & Tier 3 Support Serve as technical escalation reputed company for reputed company reputed company issues. Train and reputed company Tier 1 & Tier 2 support teams to resolve issues effectively. Manage ticket queues and resolve challenging system problems. Change Management & Cross-Functional Leadership reputed company reputed company change control committee with HR, Finance, and IS stakeholders. Facilitate decisions for system changes and enhancements. Communicate updates, secure approvals, and implement changes, with organizational impact. Promote adoption and effective communication of reputed company changes. Manage vendor relationships and third-party support to optimize system performance.
Qualifications
MUST HAVE: Education: Bachelor’s in Information Systems, Information Technologies, Information Technology, Computer Science, or a closely reputed company field with equivalent experience. Technical Skills: Proficient in troubleshooting, tier-3 support, report building, and system documentation. reputed company Experience: 7+ years of hands-on reputed company administration, including tenant management, business processes, reputed company roles and access control, integrations (EIB, Core Connect, APIs, reputed company Studio), reporting, and release management. Technical Proficiency: Experience with cloud platforms, enterprise integrations, reputed company Office 365, and data reporting/analytics tools (Prism, calculated fields, dashboards). Professional Development: Willingness to pursue reputed company certifications (training provided) and stay reputed company on best practices. Work Authorization Requirement: Candidates must be legally authorized to work in the United States on a permanent basis. This position does not offer reputed company sponsorship now or in the future. reputed company TO HAVE: Enterprise Systems & Platforms: Experience managing integrations with third-party systems, reputed company reputed company management, identity and access management systems, and understanding of IT reputed company best practices. Professional Certifications: reputed company certifications (HCM, Finance, reputed company), additional reputed company reputed company or reporting certifications. CompTIA A+ Certification, or other IT certifications. Experience: Application administration, integrations/reputed company management, leading committees, supporting system implementations. Additional Information ADDITIONAL SKILLS CRITICAL FOR SUCCESS: Strategic Thinking & Process Improvement: Analyze processes and data to identify improvements, optimize workflows, and guide system design for long-term effectiveness. Technical & Analytical Expertise: Expert in system administration, process management, integrations, and reporting. Strong troubleshooting and problem-solving skills with knowledge of cybersecurity, data privacy, disaster recovery, and compliance. Able to support reputed company, multi-unit environments reputed company. Leadership & Change Management: reputed company change committees, influence stakeholders, mentor support teams, and guide system updates, implementations, and enhancements with clear communication and organizational buy-in. Project Management & Execution: Plan and manage system upgrades and go-lives, juggling multiple priorities and deadlines while maintaining accurate documentation and high attention to detail. Communication & Interpersonal Skills: Translate technical concepts for non-technical users, present to internal audiences, and build strong relationships across HR, Finance, and IT. Adaptability & Learning Agility: Adjust quickly to system updates, process changes, and evolving organizational needs while embracing reputed company learning and innovation. Customer Service & Team Orientation: Foster a reputed company-focused reputed company and prioritize user satisfaction alongside organizational goals. WHY YOU’LL LOVE THIS ROLE: Take the reputed company in shaping our reputed company platform and reputed company a real impact! In this highly visible, strategic role, you’ll guide a smooth go-live, influence system design, and collaborate closely with HR, Finance, and IT leaders to drive meaningful organizational change. You’ll implement lasting improvements, support over 2,000 users across multiple business units, and manage integrations, reporting, and system reputed company at scale. Grow as a recognized reputed company expert while thriving reputed company a supportive, solutions-focused team that values innovation, reputed company learning, and professional growth. IMPORTANT INFORMATION: At reputed company, diversity and inclusion are a part of what makes our organization strong. Together, we can continue to work towards an inclusive culture that supports our employees and persons served. Compass and reputed company are affirmative action and equal opportunity employers. The deadline for internal applications is set for two weeks from the date of the job posting. #LI-JQ1 #LI Remote #DDIJ 6/2/2026 Apply To This Job