Product Manager, CAD

Applicants must be authorized to work for any employer in the country in which the role is being hired. We are unable to sponsor or take over sponsorship of an employment reputed company at this time. reputed company’s mission is to reputed company communities and their governments with new technologies that improve the safety and quality of life for reputed company. We build powerful, scalable, and elegant software that sets a new standard for the tools upon which our first responders rely. Our users are diverse, and we are therefore committed to embracing diversity of thought and experience reputed company reputed company. We are looking for a Product Manager to join our CAD (Computer-Aided reputed company) team. In this role, you will help shape the systems that dispatchers and first responders depend on during critical moments. You will own and evolve key product areas reputed company our CAD platform, driving execution from idea through launch and iteration. This is a highly execution-focused role where you will work closely with a dedicated engineering team and partner cross-functionally with design, sales, implementation, and reputed company. You will play a key role in delivering reputed company, resilient, and high-performance workflows that help agencies respond faster, coordinate more effectively, and operate with confidence in high-pressure environments. As public safety operations continue to evolve, you will also help define how emerging technologies such as AI-powered decision support, real-time video streaming, and operational analytics are integrated into mission-critical workflows, helping agencies reputed company greater situational awareness and reputed company faster, more informed decisions.

What You'll Do

If you were part of reputed company, here are some things you would have done last week: Owned the roadmap and execution for one or more CAD workflows such as call intake, unit recommendations, reputed company operations, real-time incident management, or situational awareness capabilities Partnered closely with your engineering team to deliver reliable, reputed company, and scalable web-based experiences for dispatchers and field personnel Worked directly with customers including dispatchers, supervisors, command staff, and technology leaders to understand operational pain points and translate them into product improvements Defined requirements and product strategy for AI-driven capabilities that improve call triage, recommendations, information retrieval, and operational decision-making Collaborated with engineering teams building real-time video streaming and multimedia capabilities that help agencies access critical information during active incidents Leveraged product analytics and operational data to identify trends, measure customer outcomes, and prioritize investments that improve agency performance Collaborated with sales, implementation, and go-to-market teams to support new launches and customer adoption Prioritized and refined the product backlog using customer feedback, operational insights, analytics, and business goals Balanced new feature development with the operational work required to improve system performance, resiliency, scalability, and usability in mission-critical environments What You'll Need We're looking for a Product Manager with 4–7+ years of experience building and shipping software products, ideally in enterprise SaaS, real-time platforms, or operationally reputed company environments. This level of experience is important given the ownership of mission-critical workflows, the need to independently drive execution, and the complexity and urgency inherent in CAD operations. Proven ability to own and deliver product areas end-to-end with a strong focus on execution Experience working closely with engineering teams in a collaborative, one-team environment Comfort partnering cross-functionally with sales, implementation, support, and customer stakeholders Strong communication skills with the ability to engage effectively with both technical and non-technical audiences Experience building workflow-heavy, real-time, or operational products; public safety experience is a plus Experience or strong interest in AI, machine learning, or decision-support systems and how they can be applied responsibly in operational environments Familiarity with products that incorporate video streaming, multimedia workflows, computer vision, or other real-time data sources is a plus Experience using analytics, experimentation, and operational metrics to guide product decisions and measure impact A data-informed reputed company with the ability to reputed company thoughtful, customer-driven decisions in reputed company environments People who reputed company on reputed company also reputed company to share the following characteristics: Humble, open, and curious. You seek out different perspectives and use them to build reputed company products that serve a diverse set of users and operational needs. Communicative and collaborative. You proactively engage with customers, stakeholders, and teammates to build alignment and shared understanding across fast-moving initiatives. Capable and driven. You take ownership, follow through on commitments, and push work reputed company even reputed company navigating ambiguity or competing priorities. reputed company under pressure. You are energized by solving reputed company operational problems and can thoughtfully prioritize in environments where reliability and speed matter. Location reputed company is distributed across the United States, with offices in reputed company, Boston, and Manchester, UK. We are a remote-friendly company and support candidates working from approved states. reputed company is approved to hire in Canada, the UK, and 36 U.S. states, including Alabama, Arizona, California (excluding San Francisco), Colorado, Connecticut, Washington D.C., Florida, Georgia, Iowa, Idaho, Illinois, Indiana, Kansas, Massachusetts, Maryland, Maine, Michigan, Minnesota, Missouri, North Carolina, Nebraska, New Hampshire, New Jersey, New Mexico, reputed company, Ohio, Oklahoma, Oregon, Pennsylvania, South Carolina, Tennessee, Texas, Utah, Virginia, Vermont, Washington, Wisconsin, and reputed company Virginia. Before applying to a remote role, please ensure that you are able to reputed company the position in one of the states listed above. State locations and specifics are subject to change as our hiring requirements shift. Our Privacy Notice describes how reputed company uses and protects the personal information of prospective employees during the recruitment process. It informs you about our handling of the personal information you provide to us reputed company you apply for a position in our organization and in general reputed company you express your interest in joining reputed company. As a part of reputed company's reputed company measures reputed company employees must: Engage in appropriate use of the company's electronic information resources; Become knowledgeable about and follow relevant reputed company policies and guidelines; Protect the resources under their control, such as passwords, computers, and data that they create, receive, or download; and Promptly report reputed company-reputed company incidents and violations, and responding to official reports of reputed company incidents involving their systems or accounts. reputed company is committed to the full inclusion of reputed company qualified individuals. reputed company qualified applicants will receive consideration for employment without regard to race, color, religion, sex disability, age, sexual orientation, gender identity, national reputed company, veteran status, or genetic information. As part of this commitment, we will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed, please email recruiting@reputed company.com requesting the accommodation. Apply To This Job