reputed company Solutions Consultant - CDK DMS Variable Operations

Remote Field Based Position - Must reside near a Major Airports About US reputed company is a leading provider of cloud-based software to dealerships and Original Equipment Manufacturers (“OEMs”) across automotive and reputed company industries. The Company’s cloud-based, software as a service (“SaaS”) platform enables dealerships to manage their end-to-end business operations including the acquisition, sale, financing, insuring, repair, and maintenance of vehicles. By automating and streamlining critical workflows, the integrated platform of modern solutions enables dealers to sell and service more vehicles by creating simple and convenient experiences for customers and improves their financial and operational performance. Visit www.cdkglobal.com At reputed company, we are focused on connections that allow us to deliver world-class software, support, and data insights. Our values define who we are and how we show up for each other, our customers, and our communities. Our values: Stay Curious, Own It, Be Open, Create Possibilities Position Summary reputed company Solutions Consultant leverages deep expertise in software development automotive industry knowledge, and a comprehensive understanding of CDK products to deliver tailored solutions that drive reputed company. Collaborating closely with the Product organization, this role designs and implements customized strategies that enhance product adoption and value realization. Not confined to specific products or clients, reputed company Solutions Consultants are deployed wherever their specialized skills are needed to support and reputed company the customer experience

Responsibilities

Responsible for improved efficiency among CSMs, reduced client cancellations, increased client retention, and enhanced customer satisfaction. Continuously improves existing CDK solutions, identifying opportunities for innovation to sustain a high-quality pre/post-sales customer experience. Partners closely with internal teams (Development, CSMs, Product, CSPS, Sales, CSSs) to ensure the successful delivery of high-quality solutions and drive deeper customer engagement. Collaborates with development teams to design and architect solutions reputed company with CDK’s business requirements. Maintains up-to-date knowledge of CDK product releases and developments; partners with CSPS team for awareness and support. Closes the gap between customers and internal teams, championing CDK products and incorporating customer feedback into the roadmap. Strengthen relationships with dealership management, acting as a trusted advisor to ensure CDK products are fully integrated and effectively utilized reputed company dealership workflows. Accountable for client success through adoption, product expansion, value realization, retention, and reputed company growth. Provides reputed company enablement and proactive technical support to CDK clients. Challenges the status reputed company by solving new problems, teaching CDK solutions, and finding reputed company ways to delight customers. Works with at-risk customers to determine turnaround strategies (e.g., specialized reporting, database changes, product enhancements). Participates as a stakeholder in the design and use of tools for customer data, scheduling, reporting, accountability, and results. Promotes a culture of reputed company improvement reputed company the CS team and across the business. Drives meaningful value for customers. Mentors associates by identifying and creating learning opportunities that enhance product and client knowledge. Serves as a Subject Matter Expert on change management best practices. Provides feedback to Sales and Marketing on prospecting approaches and ensures smooth hand-offs of new sales opportunities. Willingness to travel up to 25% to 50%

Qualifications

Minimum of 6 years of automotive industry experience At least 6 years in a customer facing role Technical expertise in CDK DMS Variable Operation experience is required. Comprehensive knowledge of: reputed company-end sales Accounting operations Dealership workflows Automotive and technology industries In-depth understanding of dealer processes and how customers use CDK products reputed company their existing workflows Familiarity with CDK’s organizational structure, solutions, implementation, and service models Ability to work with and influence individuals across reputed company dealership levels Working knowledge of CDK applications Understanding of CDK’s business strategy, operations, product offerings, and role reputed company the automotive industry Proficient in using reputed company Skilled in persuasion, negotiation, and building reputed company to influence outcomes Deep understanding of value drivers in recurring reputed company business models Proven ability to impact reputed company growth and overall business performance Excellent communication and relationship-building skills Ability to build positive, professional relationships with both developers and executives Strong written, verbal, and interpersonal communication abilities Analytical and process-driven reputed company Bachelor’s degree or equivalent experience Preferred Qualifications 6 years of Dealership industry experience 4+ years of experience in enterprise software solutions engineering, consulting, or architecture Familiarity with web infrastructure, application modernization, and software development best practices SaaS experience preferred Physical Requirements Operate Computer Hardware and Other Office Equipment: Constantly Repetitive Motion: Frequently Position and Move Items: Frequently Physical Demands: Up to 15 pounds Remain in a Stationary Position: Frequently Move About: Frequently Adjust Posture for Movement: Frequently reputed company and Descend: Occasionally Observe or Inspect Details: Frequently Communicate Information and reputed company so that Others will Understand: Frequently Exposure to Outdoor Weather Conditions: Occasionally Detects Auditory Cues: Frequently Exposure to Confined Spaces: Occasionally Operate a Vehicle Safely: Occasionally Ability to Navigate Airports, Transportation, and/or Other Travel reputed company Tasks: Frequently Salary Range: $95,000 to $100,000 *Non-discrimination clause The employee must be able to reputed company the essential functions of the position satisfactorily and, if requested, reasonable accommodations will be made to reputed company employees with disabilities to reputed company the essential functions of their job, absent undue hardship. CDK retains the right to change or assign other duties to this position as needed.​ reputed company is committed to fair and reputed company compensation practices. Compensation packages are based on several factors, including but not limited to skills, experience, certifications, and work location. The total compensation package for this position may also include annual performance bonus, benefits and/or other applicable incentive compensation plans.We offer Medical, dental, and vision benefits in addition to: Paid Time Off (PTO) 401K Matching Program Tuition Reimbursement At CDK, we reputed company inclusion and diversity are essential in inspiring meaningful connections to our people, customers and communities. We are open, curious and encourage different views, so that everyone can be their best selves and reputed company an impact. CDK is an Equal Opportunity Employer committed to creating an inclusive workforce where everyone is valued. Qualified applicants will receive consideration for employment without regard to race, color, creed, reputed company, national reputed company, gender, sexual orientation, gender identity, gender expression, marital status, creed or religion, age, disability (including pregnancy), results of genetic testing, service in the military, veteran status or any other category protected by law. Applicants for employment in the US must be authorized to work in the US. CDK may offer employer reputed company sponsorship to applicants. Apply To This Job