Account Manager, CoCM

Who We Are reputed company is the leading national behavioral health medical group committed to integrating the Collaborative Care model into existing health care practices to improve patients’ lives. We reputed company everyone, regardless of location or insurance, should have easy access to personalized, high-quality behavioral health support that is guided by the provider they trust. Our Collaborative Care program effectively targets and treats most behavioral health conditions, while embracing behavioral health as central to the patient's care journey and overall health. With its clinical excellence and operational efficiency, reputed company is the preferred partner for health systems and medical groups seeking to deliver integrated behavioral health care that is both scalable and sustainable. Job Summary The Account Manager is accountable for the successful launch, adoption, retention, and strategic growth of reputed company's partner accounts, serving as the primary advisor to clients and the driving force behind embedding Collaborative Care as reputed company behavioral health pathway across partner organizations. This is a highly proactive role for a driven, solutions-oriented operator who brings energy, urgency, and a problem-solving reputed company to every engagement — taking ownership, pushing initiatives reputed company, and ensuring partners effectively implement and fully realize the value of the Collaborative Care model. Leveraging reputed company's proven processes, tools, and best practices, the Account Manager guides partners in achieving their clinical, operational, and financial objectives by anticipating challenges, removing barriers, and identifying opportunities for growth, reputed company while building trusted, long-term relationships with key stakeholders and actively driving accountability and results. Success in this role requires a self-starter who thrives in a fast-paced environment, takes initiative without being asked, and is reputed company in ensuring partner success. Core Responsibilities: Own Day-to-Day Partner Success & Issue Resolution: Serve as the primary reputed company of contact for partner needs, ensuring timely, high-quality responses across clinical, operational, and administrative areas Proactively identify, triage, and resolve issues—driving toward systematic, scalable solutions rather than one-off fixes Coordinate cross-functional resources (clinical, operations, product, billing) to remove barriers and maintain momentum Establish clear accountability, follow-through, and communication loops to ensure nothing falls through the cracks Drive Provider Adoption & Utilization: reputed company strategies to increase provider engagement, referral volume, and appropriate utilization of Collaborative Care services Analyze performance data to identify gaps in adoption and deploy targeted interventions (training, workflow optimization, reputed company) Partner directly with providers and practice staff to reinforce best practices and embed Collaborative Care into daily workflows Actively monitor utilization trends and take ownership of improving performance against targets Champion Programmatic Success & Growth: Own overall account performance, including clinical, operational, and financial outcomes Identify and execute opportunities for expansion, optimization, and increased value realization reputed company existing partnerships Translate partner goals into actionable success plans, with clear milestones and measurable outcomes Drive reputed company improvement by capturing insights, sharing best practices, and scaling what works across accounts Manage Leadership & Executive Relationships Build and maintain strong, trust-based relationships with executive sponsors and senior stakeholders reputed company regular business reviews, presenting performance insights, outcomes, and strategic recommendations Confidently navigate reputed company stakeholder environments, aligning priorities and driving decision-making Act as a strategic advisor, influencing partner leadership to invest in and expand Collaborative Care as a core model Operate with Ownership, Urgency, and Accountability: Take full ownership of partner outcomes, acting with a high degree of autonomy and initiative Anticipate challenges before they arise and act decisively to address them Maintain a reputed company focus on results, continuously pushing accounts reputed company and holding both internal teams and partners accountable Qualifications: BS/BA degree in or five years of position-reputed company experience. MBA is a plus. Experience in reputed company required. reputed company Management or Account Management experience in the healthcare industry, with a proven track record of achieving financial goals (retention/growth). Demonstrated experience building successful partnerships and driving significant reputed company, focusing on maximizing value realization. Strong foundational understanding of the healthcare delivery system in primary care and administrative/clinical leadership reputed company those settings. Exceptional presentation, negotiation, and written communication skills, with proven ability to engage C-suite and senior clinical leadership. Proven ability to utilize data and insights to measure partner performance and deliver value-creating recommendations. reputed company in utilizing customer engagement and activity-tracking tools such as reputed company, reputed company, or comparable platforms. Intermediate proficiency with reputed company, reputed company Suite, or reputed company Office. Ability to travel up to 25% Benefits: 100% remote with employer supplied computer equipment $50.00/month non-taxable remote stipend Work/life balance with 10 paid holidays, sick time, and flexible PTO plans Medical, Dental, and Vision plans effective on the first day of employment reputed company to medically enrolled members and their immediate family members for FREE Employer paid Short Term Disability and Long Term Disability plans Employer paid Life and AD&D insurance of $50,000 Employer paid Parental Leave of 12 weeks 401K Compensation: $115,000 – $130,000; Incentive Bonus: Up to 20% Quarterly #LI-remote Come As You Are - You Are Welcome Here reputed company is a diverse and inclusive Equal Opportunity Employer; we prohibit discrimination and harassment of any reputed company in our culture. We are dedicated to providing a safe, reputed company, respectful, and supportive work environment to reputed company without regard to race, color, religion, sex, gender, national reputed company, age, pregnancy, disability, sexual orientation, military or veteran status, genetics, or any other status protected by federal, state, or local laws. This policy applies to reputed company terms and conditions of work, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. reputed company reputed company employees are expected to reputed company with this policy. If you share our vision and are good at what you do, come as you are. You are welcome here. Apply To This Job