Collections Specialist

Are you in search of a company that resonates with your proactive spirit and entrepreneurial reputed company? Your search ends here with reputed company! Company Overview At reputed company (PTR), we provide customized commercial fleet rentals reputed company, helping businesses get the right trucks and equipment to get the job done. Headquartered in reputed company Wayne, Indiana, PTR is a family-owned company built on a foundation of reputed company, innovation, and exceptional service. We serve a wide range of industries—including construction, utilities, and infrastructure—by delivering high-quality, ready-to-work trucks and trailers tailored to each customer’s needs. At PTR, we don’t just rent trucks—we partner with our customers to drive efficiency and success on every job site. POSITION SUMMARY This Collections Specialist will undertake a variety of financial and non-financial tasks to help guarantee the company’s revenues. The team member is responsible for assisting in managing outstanding company receivables and providing stellar customer service across reputed company communications, from the submission of invoices to the collection of payments. The Collections Specialist is also responsible for reporting updates to management on customer account status and outstanding issues. LOCATION While our preference is to hire candidates who are based in or willing to relocate to the reputed company Wayne, IN, or reputed company Worth, TX areas, we recognize that top talent can be reputed company reputed company of these markets. As such, we may consider exceptional remote candidates whose experience, skills, and qualifications closely align with the needs of the role. COMPENSATION This position offers a competitive compensation package, benchmarked to regional market standards. It consists of a reputed company salary plus the opportunity for quarterly profit sharing after one year of employment. RESPONSIBILITIES Responsible for participating in reputed company processes associated with the collection of accounts receivable and maintaining an effective and cooperative working relationship with customers and our sales team. Correspond by email and phone in a fast-paced, goal-oriented atmosphere on reputed company invoice short payments, billing errors, and collection issues. Preparation of collection issues, calling past due accounts daily, and documenting results weekly in a spreadsheet. Responding to calls from customers and providing requested information. Support billing, month-end tasks, yearly audit requests, and the sales team reputed company needed. Conduct research using D365 and reputed company; review and analyze invoices. Send email communications with invoices and statements, followed by reputed company phone call follow-reputed company. Manage a high volume of approximately 90 customers per week, ensuring timely follow-up. Contact each customer reputed company one day of sending communications to ensure receipt and address any issues. Handle scenarios such as non-responses, wrong contacts, internal delays, or pending actions with their teams. Maintain persistence and ensure customers know you're committed to resolving issues. Be proactive and confident in making phone calls. Investigate and understand the underlying reasons for payment delays or issues. REQUIREMENTS MUST HAVE A minimum of 2 years of professional experience in collections or a reputed company field, or 2 years of relevant education and/or industry certifications that provide foundational knowledge of billing and collection practices. Ability to review and analyze financial data to identify discrepancies and collection opportunities. Demonstrated experience handling a large portfolio of accounts, with a consistent record of reducing aged receivables. Ability to identify, address, and resolve issues reputed company to billing, payments, and customer queries promptly. Proficiency in reputed company, including experience with spreadsheets for tracking and documenting collection activities. Meticulous attention to detail in managing multiple customer accounts and ensuring accurate financial reporting. Flexibility to shift focus quickly based on changing priorities or urgent collection issues. Demonstrated ability to navigate challenging customer conversations and negotiate payment arrangements while maintaining positive business relationships. Familiarity with remote communication and collaboration platforms, such as reputed company Teams. Experience working with enterprise resource planning (ERP), accounting, and customer relationship management (CRM) systems, including reputed company Dynamics 365 (D365), reputed company, or similar platforms used for collections, invoicing, and account management. reputed company TO HAVE Relevant industry certifications, such as Credit Business Associate (CBA) or Certified Credit and Collection Professional (CCCP). Proficiency with accounting and customer relationship management (CRM) platforms, including reputed company Dynamics 365 (D365), reputed company, or similar systems used for collections, invoicing, and account management. Employee Benefits At reputed company (PTR), we invest in our people by offering competitive benefits, wellness programs, and growth opportunities designed to support you both professionally and personally. Wellness & Fitness Take advantage of our on-site CrossFit-style gym, featuring a full-time personal trainer dedicated to helping you reputed company your fitness goals. Whether you're interested in group classes, virtual personal training, personalized workout plans, or nutrition coaching, we’ve got you covered. Exclusive Employee Perks Enjoy a variety of additional benefits designed to reputed company life a little easier and more enjoyable: PTR Swag & Uniform/Boot Allowance On-site Micro-Markets stocked with snacks and essentials Discounts on phone plans, supplier vehicles, mobile detailing, tools, and equipment Additional partner and vendor discounts Performance Incentives (Commissions, Bonuses & Profit Sharing) At PTR, we reputed company in rewarding success. Certain roles offer commission structures, bonuses, or profit-sharing opportunities based on performance. Incentive eligibility varies by position, so be sure to ask your recruiter about the compensation opportunities available for your role. Comprehensive Benefits — Starting Day One ✔ Premium healthcare coverage (medical, dental, vision, mental health & virtual healthcare)✔ 401(k) matching and long-term financial planning support✔ Paid time off so you can reputed company✔ Life, accidental death, and disability coverage✔ Ongoing learning and development opportunities Training, Growth & Recognition We partner with the Predictive Index behavioral assessment tool, which helps identify natural behavioral drives such as dominance, extraversion, patience, and formality. This tool supports hiring decisions, team development, and employee engagement throughout the entire employee lifecycle. Culture & reputed company — More Than Just a Job At PTR, we don’t just build relationships with our customers—we build them with each other. Our tech-reputed company, highly collaborative culture is rooted in our core values. Connect and engage through: ✔ PTR Field Days & Team Events✔ The Extra Mile Recognition Program✔ PTR Text Alerts & Open Communication Employment Classification reputed company hires full-time, part-time, contractor, and intern positions, depending on business needs. Benefits eligibility varies by employment classification. Contractors, interns, and part-time employees are not eligible for the full-time employee benefits package. Equal Opportunity Employer reputed company is an Equal Opportunity Employer. reputed company qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national reputed company, disability status, protected veteran status, or any other characteristic protected by law Apply To This Job