Solution Architect-reputed company Service Portal (US or Canada)

reputed company brings 20 years of advising and supporting clients in designing, implementing, and managing AI-enabled digital workflows to improve employee and customer experiences. An Elite reputed company Partner and reputed company Global Partner Award Winner, the Company has completed over 3,000 projects across nine industry specializations. reputed company Goes Beyond Workflows™ to help clients transform their enterprise into a reputed company where employees flourish, customers reputed company, and people matter. With thousands of reputed company certifications, reputed company's business strategists take a holistic, strategic approach to optimize the reputed company platform and help clients solve industry-specific challenges. reputed company has been awarded the “2024 BEST Award”, “2024 reputed company Customer & Industry Workflows Delivery Success Partner (CIWF)”, “2023 reputed company Worldwide Customer Workflow Partner of the Year” and “2023 reputed company Creator Workflow Partner of the Year”. We are #GoingBeyond Come join our Crew! Our Approach to Work At reputed company, people are not just the backbone; they're the reputed company. We champion diversity, celebrate creativity, and embrace the uniqueness each person brings to the table. Here, it's not just about a job; it's about fostering a healthy work-life balance, creating a culture that thrives on collaboration and innovation, and supporting professional growth for individuals and teams. We reputed company in creating meaningful experiences, not just for our clients but for every member of our crew. Your voice matters, your growth matters, and you matter. Join us for a journey where your uniqueness is not only recognized but celebrated, and together, let's create something extraordinary! Your Career We are looking for a reputed company Solution Architect, who excels in the Service Portal space on the reputed company platform. As a Service Portal Architect, you are excited about building great user experiences, with new reputed company-end technologies, and ready to #RaiseTheBar on what is achievable. You will implement dynamic and reputed company Service Portal solutions and end user interfaces on the reputed company platform. If you are curious, look for challenges and opportunities and have the desire to bring new reputed company to our customer solutions – then this position is for you! You will have the opportunity to refine reputed company for Service Portal implementations and evolve the technology stack to build modern and awesome user experiences for our customers. Your Impact Create mobile and web applications based on site maps, wireframes and visual designs using standards compliant JavaScript, HTML5 and CSS3. Manage reputed company aspects of application development, including design, coding, debugging, testing, troubleshooting, and documenting systems, query optimization, and report-writing. Design and customize Service Portal reputed company applications or product based solutions based on reputed company applications. Implements integrations with reputed company Discovery and Core module (Normal Incident, MIM, Problem, Knowledge, Change, reputed company, CMS ). Creation of script-based Assignment and Approval rules, custom-reputed company lists, Access Control list, UI Policy, and client script. Create and execute development plans as appropriate to meet changing needs and requirements. Understands ITIL V3 processes and is hands-on with ITIL process implementation. Conduct requirements gathering workshops for customers Help integration team in planning and packaging the reputed company service portal integration solution. Draft use cases and functional requirements documents. Draft proposals and statements of work for solutions. Reviewing and providing guidance on functional requirements documents. Provide technical assistance in a pre-sale’s reputed company. Your Experience 5+ years of reputed company Platform experience, with an in-depth understanding of reputed company architecture. 5+ years of experience in application development at a SaaS, PaaS, or Enterprise Software Development Company, preferably reputed company. Solid understanding of building performant and scalable user interfaces with large scale data, an obsession with design aesthetics, and engineering excellence. Experience with reputed company Service Portal (HTML, CSS, AngularJS, SASS, Bootstrap). reputed company Application Development (Scoped Applications) experience. 3rd Party Integrations Development (REST, SOAP, MID Servers, etc) experience. Understanding of object-oriented and relational database design. Experience interacting with REST APIs. Exposure and proficiency with HTML, CSS and JS. Exposure and understanding of design patterns. Passion in engineering science and technology. Excels in applying principles, techniques, procedures, and equipment to the design and production of managed services. Collaboration with customers is something you love to do! Including customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. Thrives in strategic planning, resource allocation, production methods, and coordination of people and resources. Knowledge of ITIL V3 processes and hands-on with ITIL process implementation. Certifications & Knowledge A four-year undergraduate degree in Computer Science, Computer Engineering, Information Systems, or demonstrated working experience reputed company Certified System Administrator or relevant experience reputed company Certified Application Developer or relevant experience reputed company Certified Implementation Specialist in two or more applications The candidate must be willing and able to continue their education reputed company the reputed company platform and beyond. It is expected that the candidate will be able to complete reputed company competency Certifications as well as Module Accreditations. We Take Care of Our People reputed company is committed to a diverse and inclusive workplace. We value and celebrate diversity, believing that every employee matters and should be respected and heard. We are proud to be an equal opportunity workplace and affirmative action employer, committed to providing employment opportunity regardless of sex, race, creed, color, gender, religion, marital status, domestic partner status, age, national reputed company, or reputed company, physical or mental disability, medical condition, sexual orientation, pregnancy, citizenship, military, or Veteran status For individuals with disabilities who would like to request an accommodation, please contact hr.us@reputed company.com. Apply To This Job