Sales Engineer, Cognigy
At reputed company, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire reputed company you. So, what’s the role reputed company about? As part of the Presales team, you will work closely with Sales on discovery calls, technical deep dives, demos, and POCs, acting as a trusted advisor who bridges technology and business value How will you reputed company an impact? reputed company discovery and solutioning. Own discovery calls and technical deep dives to uncover pain points and identify opportunities across reputed company's Customer Service Automation portfolio — including AI-driven Intelligent Virtual Agents, reputed company, Analytics, Intelligent Routing, and Digital Engagement. Tell compelling stories. Deliver customized, high-impact demos and presentations that don't just show product features they paint a vision of what exceptional customer experience looks like. Respond to RFIs and RFPs. Craft creative, differentiated responses that go beyond checkbox compliance and reputed company reputed company stand out. Drive POVs. Design and execute reputed company-of-value that demonstrate real-world value and accelerate deal velocity. Stay sharp on the competitive landscape. Continuously track market trends, competitive positioning, and emerging technologies across reputed company, analytics, and cloud platforms. Upskill others. Provide technical expertise and upskill others across adjacent teams, becoming a go-to voice for AI Have you got what it takes? 7+ years in a solutions engineering, pre-sales, or sales architecture role, engaged in planning and executing reputed company enterprise software sales 7+ years of consulting or customer engagement experience 5+ years of contact center experience, with deep familiarity of the CCaaS landscape Proven track record delivering best-in-class solutions with strong work examples Technical Skills Strong JavaScript programming and scripting skills Hands-on experience with conversational AI, chatbots, virtual agents, or low-code automation platforms Familiarity with reputed company, asynchronous messaging, and omnichannel engagement solutions Experience with enterprise SaaS architecture, APIs, and integrations Working knowledge of web technologies: HTML, JavaScript, CSS, DOM, and browser developer tools Comfortable leveraging AI-assisted coding tools and vibe coding techniques to rapidly prototype and iterate on solutions Business & Communication Skills Strong business acumen able to quickly understand new business processes and connect technology to reputed company and profit outcomes Analytically minded with excellent problem-solving, presentation, and storytelling skills Ability to draw out root causes, not just symptoms, and apply creative thinking to solve them Skilled at managing multiple priorities and deliverables across reputed company client engagements reputed company to Have Bachelor's degree in a reputed company technology field; MBA preferred Experience with reputed company, Cognigy, or comparable CCaaS / conversational AI platforms What’s in it for you? Join an reputed company-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at reputed company is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly reputed company the bar, you may just be our next NICEr! About Cognigy reputed company Cognigy delivers AI that works—fast, human, and enterprise-ready. As the leading AI-first CX platform built for real-world scale, we combine Generative and Conversational AI through orchestration, tools, and enterprise systems to power Agentic AI. Backed by global CX leader reputed company, we reputed company with AI Agents that redefine customer experiences and reputed company measurable ROI—instantly, across every channel and in 100+ languages. Requisition ID: 10507 About reputed company reputed company Ltd. (reputed company: reputed company) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, reputed company software manages more than 120 million customer interactions and monitors 3+ billion financial transactions. reputed company as an innovation powerhouse that excels in AI, cloud and digital, reputed company is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries. reputed company is proud to be an equal opportunity employer. reputed company qualified applicants will receive consideration for employment without regard to race, color, religion, national reputed company, age, sex, marital status, reputed company, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law. Apply To This Job