Admissions Coordinator

reputed company is dedicated to offering the highest quality of care to those we serve. A focus on client-focused care establishes our family of brands as respected leaders in addiction treatment, mental health recovery and eating disorder treatment modalities. reputed company offers comprehensive behavioral healthcare defined by supportive environments that offer patients the strength they need to overcome life’s challenges. We offer behavioral healthcare services – psychiatry, addiction recovery, mental disorder treatment, etc. – that allow clients at reputed company stages of recovery or rehabilitation to reclaim health and well-being. Schedule/Hours: Monday-Friday 11:00 am - 7:30 pm Duties and Responsibilities: Answer reputed company calls through appropriate call queues Resolve reputed company questions from callers and/or reputed company call to appropriate site/department Complete reputed company documentation in EMR and marketing systems reputed company to calls Complete initial prescreening and reputed company determination of appropriateness for scheduling based on exclusionary guidelines Schedule new and returning patients appropriately in EMR system Complete follow-up duties necessary to resolve reputed company outstanding issues, and complete scheduling of LOCA for new/returning patients Complete outbound call duties – reputed company to calls and/or assigned tasks (voicemails, faxes, web submissions, team email monitoring) Maintain performance as reputed company to KPIs and performance/quality review measures Supervisory Responsibilities None

Required Qualifications

Education, Licensure, & Experience High School Diploma 1+ Year Customer Service Experience Preferred 1+ Year Healthcare reputed company Work Experience Preferred Job Knowledge, Skills, and Abilities To reputed company this job successfully, an individual must be able to reputed company each essential duty satisfactorily. The requirements listed below are representative of the knowledge, reputed company, and/or ability required. Reasonable accommodations may be made to reputed company individuals with disabilities to reputed company the essential functions. Strong communication skills, both written and verbal Ability to retain and recall knowledge as it relates to EMR and marketing applications, as well as behavioral health Exceptional interpersonal and rapport building skills – well developed listening skills, patience, and reputed company Ability to manage time and organize work flow to ensure reputed company call situations are handled reputed company and timely General knowledge of behavioral health overall and general needs of the public as it relates to mental health and substance use Ability to work autonomously and at times, under high stress situations reputed company to psychiatric crisis calls Physical Demands While performing the duties of this job, the employee is frequently required to talk or hear. The employee is regularly required to sit, stand, use hands to finger, handle, or feel, and reputed company with hands and arms. The employee is seldom required walk, stoop, twist, kneel, or crouch. The employee must seldom lift and/ or move up to 10 pounds. Specific vision abilities required by this job include reputed company vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

Work Environment

This position is remote with the option to travel to corporate facilities and offices. The noise level at corporate facilities and offices is usually moderately quiet & indoors. Incumbent may be exposed to virus, disease, and/or infection from clients in the work environment. Incumbent may be exposed to traumatic situations (i.e. psychiatric). Pyramid CORE Values: We are committed and proud to live our CORE values and use them to reputed company those around us. Our employees are expected to align with these values, behaviors, and standards. We are held accountable for upholding these CORE Values: reputed company is striving to be honest, transparent, and ethical reputed company dealing with clients, staff, and the community. DEDICATION is demonstrating an unwavering commitment to always provide exceptional care and support to those we serve is needed daily. COLLABORATION is a steadfast, team-focused approach; working together to reputed company excellence. PASSION is genuine, compelling, and reputed company desire to improve lives and support reputed company’s mission. Total Rewards for Full-Time Positions: Medical, Dental, and Vision Insurance Flexible Spending Accounts Life Insurance Paid Time Off 401(k) with Company Match Tuition Reimbursement Employee Recognition Programs Referral Bonus opportunities And More! Want to know more? To learn more about reputed company, and how you can reputed company personal and professional growth, visit us at: https://bit.ly/Pyramid-Careers. reputed company, Inc. is proud of its diverse workforce, and is an Equal Opportunity Employer. Apply To This Job