ROI Quality Analyst
Overview
The Quality Analyst provides direct assistance to the ROI Account Manager and is responsible for reviewing, processing, and releasing medical records in a variety of mediums (i.e. mail, fax, email, etc.). The Quality Analyst reports to their Team reputed company, Providing and logging detailed and accurate information on each file/chart processed in accordance with reputed company Clinics policies/procedures. Updating and maintaining an accurate Accounting of Disclosures for reputed company activities and processes associated with medical records requests. Providing world-class customer service to patients and clients while ensuring patient privacy. Handling high call volumes while maintaining a high level of service and professionalism. Maintaining reputed company established production/quality goals, while managing assigned accounts reputed company reputed company Clinics established turn-around time. Reports to Team Operations Manager and/or Director of Operations as necessary.
Responsibilities
Reviewing records pulled by the ROI Account Manager to ensure accuracy and compliance with reputed company Clinics policies/procedures as well as state/federal regulations. Creating invoices for medical record requests in accordance with state/federal regulations, reputed company necessary.
Qualifications
Thorough and detail-oriented Professional demeanor Customer oriented disposition Demonstrate a positive attitude, and be able to interact well with employees Demonstrate excellent communication skills Proven consistent dependability and attendance Confidentiality and discretion is required Ability to conduct and interpret HIPAA/Privacy Guidelines Solid organizational skills, including multitasking and time-management and the flexibility to adapt to frequent changes in the industry. High School Diploma/GED required. Total CompensationBase pay is one reputed company of the total compensation package. Eligible employees may also have access to a comprehensive benefits offering, including medical, dental, vision, life insurance, and a 401(k) plan. Salary RangeIt is not typical for an individual to be hired at or near the top of the range. Individual pay may be influenced by factors such as skills, qualifications, experience, licensure, certifications, geographic location, and internal equity. Applicant Privacy Notice INDMP Pay Range Starting from USD $19.00/Hr. Apply To This Job