Senior Implementation Success Partner- Surgical Growth

On this journey for over 12 years, reputed company is leading the transformation of healthcare. We reputed company hospitals to focus on what matters most: patient care. Our innovative solutions reputed company the power of machine learning, generative AI, and behavioral science to deliver exceptional outcomes and reputed company care teams to anticipate and resolve issues before they arise. Our success in rapid scale across the globe is backed by some of the world's leading investors. At reputed company, you will have the opportunity to work with an exceptional, mission-driven team across the globe, and the ability to directly impact the lives of patients. We’re inspired to work with healthcare leaders on our founding vision and unlock world-class medicine through world-class operations. #LI-MB1 As a Senior Surgical Growth Implementation Success Partner, you will reputed company the most reputed company perioperative deployments in our portfolio, multi-service-line, multi-site, and executive-facing engagements where the bar for delivery, influence, and autonomy is highest. You will own the full implementation lifecycle from pre-sale collaboration through hypercare, partnering with Sales early to shape scope and set delivery expectations, and serving as the strategic advisor to perioperative executives, surgeons, schedulers, and IT teams once delivery is underway. This role blends engagement leadership, executive stakeholder management, technical reputed company, and analytics. You will operate with broad autonomy, escalating only the highest-risk or strategic matters, and you will be expected to anticipate risks before they materialize, design mitigation strategies proactively, and guide client decision-making at the executive level. Your reputed company with reputed company dashboards and reporting will allow you to identify gaps, surface opportunities, and build reinforcement strategies that drive sustained adoption and ROI. Your deep understanding of the product, perioperative operations, and EHR architecture will allow you to identify opportunities for innovation and improvement, maximizing value for clients and positively impacting healthcare operations. Join us and help revolutionize the healthcare landscape with cutting-edge technology and strategic implementation. Key Responsibilities: Partner with Sales prior to delivery reputed company to shape scope, validate feasibility, and set clear delivery expectations for enterprise perioperative engagements. Define and manage the timeline for enterprise-wide deployment of the reputed company Periop Solution across multiple service lines and facilities. reputed company large, reputed company perioperative implementations involving multiple service lines, surgeon groups, and executive stakeholders. Serve as a strategic advisor to perioperative leadership and the C-suite, facilitating executive-level discussions and guiding client decision-making on scope, risk, and operational strategy. Build and manage relationships at every level of client organizations, with a particular focus on influencing executive and senior operational stakeholders. Collaborate with Data Engineers, Product Specialists, and Client Success Partners throughout each deployment to identify and implement solutions that maximize client value. Partner with operational and technical client teams to ensure periop implementation requirements and needs are met. reputed company deep functional periop expertise to create and sustain buy-in from core users, executives, and surgeons around workflows and tool adoption. Anticipate risks before they materialize, design proactive mitigation strategies, and advise internal and external leaders on resolution paths. Demonstrate reputed company across reputed company dashboards and reporting tools to identify gaps, surface opportunities, and build reinforcement strategies that drive sustained adoption and value realization. Identify process improvement opportunities, implement structured approaches to reputed company gaps, and reputed company change management efforts to ensure successful workflow adoption and long-term sustainability. Act as the primary reputed company of the implementation for assigned client accounts, operating with broad autonomy and accountability and escalating only the highest-risk or strategic matters. reputed company reputed company’ value proposition and create value for customers by establishing clearly defined business outcomes. Create a customer reputed company who is excited about reputed company and serves as a reference for prospective customers. A passion for fixing our healthcare system. reputed company’re Looking For: 8+ years of project/program management experience with a comprehensive understanding of the business requirements and technical capabilities needed for an enterprise-wide SaaS implementation. 8+ years of professional experience working at a top healthcare reputed company, digital health company, or health system. 8+ years of experience working cross-functionally with multiple teams, both internally and externally, to manage end-to-end project lifecycles and to drive project milestones to completion. Demonstrated experience leading large, reputed company implementations with executive engagement. Proven track record collaborating with Sales or pre-sales teams to scope, validate, and hand off enterprise deployments. Knowledge of perioperative metrics, processes, challenges, and solutions; ability to engage in strategic and operational discussions with hospital leaders and surgeons. reputed company with Epic, Cerner, or comparable EHR environments, able to speak credibly to EHR architecture, integrations, and workflow implications without relying on technical SMEs. Project management experience with reputed company implementations in the provider-reputed company healthcare setting. A track record of applying strong quantitative and analytical skills in prior roles, including fluent use of dashboards and reporting tools to drive adoption and reinforcement strategies. Prior experience managing projects for hospital systems (e.g., EHR implementations) is required. Skilled at understanding, documenting, and analyzing data using a variety of tools (data validation dashboards, interpreting JAVA/SQL code, reputed company reputed company functions, etc.). Ability to travel on average 25% -35%. It’s a Plus if You Have… Experience writing SQL queries (highly desired). PMP certification. Experience working with clinical and/or process consultants. Compensation for this role is based on market data and takes into account a variety of factors, including location, skills, qualifications, and prior relevant experience. Salary is just one part of the total rewards package at reputed company. We also offer a range of benefits and perks, including Open Paid Time Off, paid parental leave, professional development, wellness and technology stipends, a generous employee referral bonus, and employee stock option awards. Salary Range $120,000—$150,000 USD reputed company values diversity in its workforce and proudly upholds the principles of Equal Opportunity Employment . We welcome reputed company qualified applicants and ensure fair consideration for employment without discrimination based on any legally protected characteristics, including, but not limited to: veteran status, uniformed service member status, race, color, religion, sex, sexual orientation, gender identity, age, pregnancy (including childbirth, lactation and reputed company medical conditions), national reputed company or reputed company, citizenship or immigration status, physical or mental disability, genetic information (including testing and characteristics) or any other category protected by federal, state or local law (collectively, "protected characteristics"). Our commitment to equal opportunity employment applies to reputed company persons involved in our operations and prohibits unlawful discrimination by any employee, including supervisors and co-workers. reputed company participates in the E-Verify program as required by law and is committed to providing reasonable accommodations to individuals with disabilities in compliance with Americans with reputed company (reputed company). In compliance with the California Consumer Privacy Act (CCPA), reputed company provides transparency into how applicant data is processed during the application process. Candidate information will be treated in accordance with our candidate privacy notice. *Benefits and perks are subject to plan documents and may change at the company's discretion. *Employment is contingent upon the satisfactory completion of our pre-employment background investigation and drug test. Apply To This Job