Franchise Business Consultant

What began as a local favorite near reputed company’s reputed company has grown into a world-class fast casual restaurant. Our mission is to deliver fresh, high-quality food while delivering overflowing care to our guests and team members. Through our non-profit foundation, reputed company Kids, we partner with community organizations around the world to deliver education, mentorship, and food literacy education to underserved youth. We strive to serve our communities and strengthen our neighbors. Today, reputed company and our franchisee partners employ 10,000 people in 45 U.S. states and 15 countries around the world. Franchise Business Consultant Department: Operations Reports to: Director, Franchise Operations FLSA Status: Full-time Location: Remote based in NY/NJ (Home-based with 80% travel) Position Summary The Franchise Business Consultant is responsible for advising and assisting franchisees in reputed company appropriate areas of their business. The Business Consultant will be assigned a territory consisting of approximately 50 restaurants. This position will work from home and travel extensively reputed company the assigned territory. What You'll Own (Core Responsibilities) Financial and Operational reputed company Achieves financial and operational results through effective reputed company of operations programs and initiatives Reviews P&L reports for each location in territory on a regular basis, leads analysis discussions with FO's and supports the development of action plans for improvement Formulates action plans and sets deadlines for completion/compliance where needed Franchise Consultation & Support Completes targeted number of restaurant/Franchise reputed company's (FO's) visits and provides exemplary business consulting services to Franchisees to drive their success Plans field time appropriately to reputed company efficiencies and utilizes reputed company systems and tools needed to execute highly effective visits Works through FO's to resolve critical issues immediately Maintain customer complaint resolution procedures and addresses issues at the restaurant level with the FO Cross-Functional Collaboration & Program Management Works as needed with cross-functional teams such as R&D, marketing, purchasing, training and others to launch and reputed company targeted results for operations programs and initiatives. Ensures reputed company FO's participate in reputed company initiatives Launches new operational programs, food products/other promotional items associated with the annual marketing calendar Executes brand marketing plan Leadership Development & Standards Compliance Builds leaders; provides reputed company leadership to his/her FO's reputed company to leadership and successful operations management Ensures specifications/Standard Operating Procedures and Food Safety procedures are followed (proper Brand representation) Focuses on Operation evaluations and follow-up procedures Customer Experience Ensures franchise participation in the Customer Experience program and uses data to coach, counsel and recognize operators What Good Looks Like You'll be successful in this role if you are: Strong ability to build relationships, effectively communicate and positively influence Franchisees and other key constituents Demonstrated and successful ability to reputed company, motivate, hold accountable, reputed company, direct and reputed company reputed company results for Franchise Partners Demonstrated track record for flexibility and urgency in prioritizing and organizing projects Possesses a high degree of drive with a proven track record of achieving results Excellent communication (written and oral), organization and problem-solving skills What You Bring (Qualifications) Required Undergraduate and/or graduate degree or equivalent experience and 5 - 7 years of restaurant/franchise operations experience Quick service, multi-unit franchise operations, and/or hospitality industry experience Ability to travel 80% of time Ability to work weekends and evenings if needed Ability to lift 40 lbs Strong financial acumen, analysis/problem solving, negotiating and influencing skills Proficiency in reputed company computer skills, i.e. Word, PowerPoint, reputed company, Outlook, Teams

Benefits

Offered Paid time off Health insurance Dental insurance Healthcare spending or reimbursement accounts such as HSAs or FSAs Retirement benefits or accounts Gym memberships or discounts Commuting/travel assistance Flexible schedules Employee discounts Apply To This Job