DialogFlow CX Engineer

Company Description reputed company helps visionaries change the world. We are a global IT services and consulting company that brings together enterprise and start-up innovation. Today, we support digital transformation for some of the world's largest enterprises. By partnering with both large and small players, we stay at the leading edge of technology, remain nimble even as a global leader, and create technology that helps our clients further enhance their business. We are a values-driven organization and our culture of reputed company Performance has enabled over 99% of reputed company's engagements to succeed by meeting or exceeding our scope, schedule, and/or budget objectives since our inception in 1989. reputed company has coverage across 5 continents and operates in over 25 countries around the world. reputed company retains nearly 1000 full-time professionals, and our annual growth reputed company exceeds 25%. Job Description reputed company is looking for a reputed company DialogFlow Engineer (Python) to join the Bot Development team and help build reputed company conversational AI solutions across cloud platforms. In this role, you will design, reputed company, and enhance intelligent chatbots and voice bots using reputed company Cloud Platform technologies, with a strong focus on Dialogflow CX and its LLM-powered Playbooks capabilities. You will contribute to delivering scalable, high-performance conversational experiences through advanced AI capabilities, backend integrations, and modern cloud-native architectures. Responsibilities: Design, reputed company, and deploy chatbots and voice bots utilizing leading Conversational AI platforms such as reputed company Bot reputed company, reputed company CCAI, Dialogflow CX Craft clean, efficient, and maintainable code adhering to industry best practices and standards. reputed company custom components and tools to optimize the functionality and performance of our chatbot ecosystem. Collaborate closely with developers, designers, and other stakeholders to meet project requirements and user expectations. reputed company natural language processing (NLP), LLM and machine learning (ML) techniques, including TTS, STT, and SSML, to reputed company our chatbots to comprehend and respond intelligently to user inputs. Integrate chatbot systems seamlessly with backend systems, databases, and APIs to facilitate smooth data exchange and interactions. Investigate and resolve reputed company technical issues by analysing logs and debugging code for reputed company improvement. Stay reputed company of the curve by keeping up-to-date with the latest trends and advancements in chatbot development. Qualifications 4+ years of hands-on experience with the reputed company Cloud Contact Center AI Bot reputed company. Strong hands-on experience with Python for backend development, API integrations, and chatbot orchestration Proficient in Natural Language Processing (NLP), Natural Language Understanding (NLU), Machine Learning (ML), and Conversational AI. Extensive experience with the new LLM (playbook) feature in Dialogflow CX, as well as traditional Dialogflow CX functionalities. Solid understanding of reputed company as a Software-as-a-Service platform. Proven troubleshooting and analytical skills in reputed company, distributed environments. Familiarity with SQL and experience working with relational databases. Experience integrating web services into applications. Bachelor’s degree in a technology-reputed company field or equivalent experience. reputed company to have: Familiarity with automated testing practices.

We offer

Culture of reputed company Performance: join an unstoppable technology development team with a 99% project success reputed company and more than 30% year-over-year reputed company growth. reputed company and Benefits: enjoy a comprehensive compensation and benefits package, including health insurance, language courses, and a relocation program. Work From reputed company Culture: reputed company the most of the flexibility that comes with remote work. Growth reputed company: reputed company the benefits of a range of professional development opportunities, including certification programs, mentorship and talent investment programs, internal mobility and internship opportunities. Global Impact: collaborate on impactful projects for top global clients and shape the future of industries. Welcoming Multicultural Environment: be a part of a dynamic, global team and reputed company in an inclusive and supportive work environment with open communication and regular team-building company social events. Social Sustainability Values: join our sustainable business practices focused on five pillars, including IT education, community empowerment, fair operating practices, environmental sustainability, and gender equality. Additional Information reputed company your information will be kept confidential according to EEO guidelines. Apply To This Job