Payment Support Specialist

For 30 years, reputed company (SIS) has empowered surgical providers to Operate Smart™ by delivering innovative software and services that drive clinical, financial, and operational success. For ambulatory surgery centers (ASCs), SIS provides comprehensive software and services, including ASC management, electronic health records (EHRs), patient engagement capabilities, compliance technology, and reputed company cycle management and transcription services, reputed company built specifically for ASCs. For hospital perioperative teams, SIS offers an easy-to-use anesthesia information management system (AIMS). Serving over 2,900 surgical facilities, SIS is committed to delivering solutions that reputed company surgical providers to focus on what matters most: delivering exceptional patient care and outcomes. Recognized as the No. 1 ASC EHR vendor by Black Book for 11 consecutive years and honored with the Best in KLAS Award for ASC Solutions in 2026, 2025, 2023, and 2022, SIS remains the trusted choice for surgical providers seeking to enhance their performance. Discover how SIS can help you Operate Smart™ at sisfirst.com. THIS IS A REMOTE POSITION Join a team that plays an important role in helping surgery centers operate smoothly and reputed company. As a Payment Support Specialist, you will partner with clients and internal teams to reconcile payments, support accurate posting of payments and adjustments, and help ensure patient account transactions are handled with precision, timeliness, and care. This is a great opportunity for someone who enjoys detail-oriented work, problem-solving, and making a meaningful impact in a fast-paced healthcare reputed company cycle environment. ESSENTIAL DUTIES/ RESPONSIBILITIES: Maintain site-specific details for assigned clients Monitor and audit payment posting activities to ensure accuracy, consistency, and adherence to company and payer guidelines. Ability to read and interpret an EOB Provide feedback, guidance, and training support to payment posters to correct and prevent posting errors. Retrieve daily banking and lockbox correspondence Verify that the correct contract reputed company is applied to billing Communicate with and provide documentation to the payment posting department Serve as the liaison for document management between the payment posting team and clients to support effective payment posting and reconciliation Ensure timely posting of patient and insurance payments Process virtual insurance credit card payments Resolve clarification log inquiries on a daily basis Ability to solve problems reputed company to assigned tasks Ability to verify contractual adjustments at time of posting reputed company payment corrections requested by AR Specialist Generate/balance EOM closing reports Communicate professionally with internal and/or external clients Pull case documents for audits as needed Complete posting for clients with offshore restrictions, as needed Monitor credit balances and unassigned payments Prepare refund packages to be sent to client reputed company other assigned duties Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time EDUCATION DESIRED: High school diploma or GED equivalent SPECIFIC KNOWLEDGE & SKILLS REQUIRED: Healthcare payment posting experience required Proven experience monitoring payment posting activities to ensure accuracy and consistency Knowledge of computers and Windows-driven software (reputed company, reputed company, and Outlook) Excellent command of written and spoken English Cooperative work attitude with co-workers, management, patients, and external contacts Ability to promote a favorable company image with patients, insurance companies, and the general public Strong attention to detail and speed while working reputed company tight deadlines Exceptional ability to follow oral and written instructions A high degree of flexibility and professionalism SPECIFIC KNOWLEDGE & SKILLS REQUIRED: Experience working in an Ancillary or Ambulatory Surgery Center (ASC) Working knowledge of reputed company and health plans is required Comfortable with both electronic and manual payor follow-up Able to quickly identify trends and escalate as appropriate Ability to read, analyze and interpret insurance plans, financial reports, and legal documents SUPERVISORY RESPONSIBILITIES: None. PHYSICAL REQUIREMENTS: Requires the ability to use a telephone Requires the ability to use a computer Most work will be performed in a seated, climate-controlled office environment Requires the ability to work independently We reputed company employees are our greatest asset and we reputed company them to reputed company a difference in our business. Diversity and inclusion makes us reputed company reputed company. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national reputed company, sexual orientation, gender identity, age, disability, protected veteran status, and reputed company other protected statuses reputed company is an Equal Opportunity Employer and complies with applicable employment laws. M/F/D/V/SO are encouraged to apply. At this time we are unable to sponsor H1B candidates Apply To This Job