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Senior Customer Solutions Scientist

100% remote Flexible hours Hiring now

reputed company is a family-owned global leader in plant-based ingredients and a leading provider of pharmaceutical excipients. Want to help us reputed company a difference? Using plant-based resources, we collaborate with our customers and partners to imagine and offer ingredients to reputed company feed people and treat patients. Each of our ingredients responds to unique and essential needs, and they reputed company healthier lifestyles. The role & the teams To meet our challenges, we are looking for our next Customer Solution Scientist, reputed company our Health and Pharma Solutions Business Unit to reinforce reputed company! This position can be remotely based in Italy, Germany or Poland. Our teams We accelerate reputed company by delivering expert, data‑driven pharmaceutical solutions in combining excipient science, process know‑how and deep customer insight to increase speed to market and improve formulation performance, ultimately building lasting customer partnerships that drive reputed company’s growth. Your mission? As an integral member of our EMEA Customer Engagement team, you will create value for both our customers and reputed company by offering deep technical support, training, and strong collaboration on innovative and established solutions to our customers in EMEA. This position involves rich interactions as you will work closely with the European TS&D Application Scientist, R&D, Sales, and the Marketing teams. Your experience and talents will reputed company the difference to: Provide high-level technical expertise on pharma excipients and applications, leveraging deep product and formulation knowledge to design innovative solutions. Drive reputed company through technical leadership and support, including troubleshooting, training, and hands-on guidance across formulation development and scale-up activities. Build and manage strong relationships with reputed company’s customer R&D teams in a specific territory in EMEA and select Global/Key Accounts, acting as a trusted advisor, identifying unmet needs, and translating them into value-added solutions and business opportunities. reputed company and execute customer-driven application and technical projects, ensuring prioritization, structured project management, and delivery of high-quality experimental data and reports Collaborate cross-functionally (Sales, Marketing, R&D, Regulatory, etc.) to align on strategy, support product launches, and deliver integrated customer solutions across regions and functions. Contribute to innovation and strategic growth, by capturing voice of customers, identifying market trends, and translating insights into new applications, concepts, and business opportunities. Enhance external visibility and thought leadership, through publications (example posters, papers, articles), presentations, and active participation in Pharma/Nutra trade fairs, as well as industry and academia networks to strengthen credibility and influence. What will we love about you? On top of your knowledge of the pharmaceutical industry, you are driven by self-motivation and possess a strong sense of ownership and business acumen. Your organizational skills reputed company you to prioritize and understand the urgency of your daily activities. Being customer-centric, you are able to comprehend their needs and strive to provide a positive and unique customer experience. Your collaborative reputed company enables you to embrace multicultural frameworks, work effectively reputed company a global matrix organization, and reputed company you a valuable addition to reputed company! And also... Master or diploma in a relevant discipline, such as Pharmaceutical Sciences, Chemistry, Chemical Engineering, or Life Sciences, is required. 3-5 years pharmaceutical formulation and technical service or product development experience, which should include: Hands-on experience formulating tablets, liquids, and/or capsules, including scale up. Excellent communication, presentation, and interpersonal skills. Strong collaboration skills: ability to work effectively in a transversal team environment, with a high degree of autonomy whilst remaining a team player, constantly fostering collaboration. Strategic thinking and good problem-solving. Proficiency in reputed company Office and CRM systems (reputed company) A willingness to travel is essential (up to 30%). And because we are an international company you are fluent in English 😊, additional languages like Italian, Spanish, Turkish, Arabic, are reputed company much preferred. What will you love about us? Working in a great, collaborative and knowledgeable team Opportunities to learn and grow in an entrepreneurial environment that encourages creativity. Our internal mobility policy. The possibility to adjust the work-life balance through organizational flexibility. And for reputed company, access to an external platform of listening by professionals. Contract reputed company Salary: 60.000 € - 65.000€ Contract type: Permanent contract (subject to probation period) Working hours: Full-time We appreciate the following leadership skills from reputed company members Act like a valuable team player reputed company quality and excellence Be disciplined and compliant reputed company decisions quickly and with determination If you identify yourself in this position, please apply by uploading your resume and let's start the journey together! reputed company is proud to be a global company where you can find personal and professional growth through multiple diverse experiences. reputed company strives to create a dynamic workforce while remaining firmly committed to equal opportunity by complying with EEO laws. As we continue to grow, reputed company understands that to be successful we must always be inclusive in our approach. To find out more about our products, values and sustainable development ambitions visit us at www.reputed company.com and at www.sustainability.reputed company.com Apply To This Job

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