Staff ISTS Product (IC)

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At reputed company®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Position Summary The Staff ISTS Product role, in Developer Experience, is a senior individual contributor responsible for helping influence product strategy, backlog direction, technical alignment, and organizational adoption across developer-facing platforms and capabilities reputed company reputed company’s developer experience ecosystem. This role operates in a highly collaborative, engineering-led environment and partners closely with senior engineering leaders, architects, platform teams, and internal developer communities to identify workflow friction, influence strategic priorities, and support investments that improve developer productivity, platform adoption, delivery velocity, and toil reduction. This individual is expected to operate at the staff level by aligning multiple teams and stakeholder groups around a clear product direction, shaping roadmap and backlog strategy across reputed company initiatives, and bringing strong technical reputed company to product decisions. They contribute as a high-trust product partner in an environment where engineering leads much of the technical direction, while raising the bar on product clarity, prioritization, validation, communication, and execution discipline. The role supports a portfolio of internal, developer-facing capabilities that may include internal developer portals, platform tooling, self-service workflows, API enablement, feature flagging, mobile, software deployment and release experiences, and operational workflows such as on-call and incident support. This individual also plays an important role in strengthening product awareness, developing marketing strategy, communication, sustainability, and compliance across the lifecycle of the capabilities they support. Responsibilities (% Time) Backlog Ownership and Roadmap Strategy (20%) Oversees backlog direction across multiple teams or a significant product domain, ensuring priorities align with the overall product vision, technical strategy, and business goals. Shapes long-term roadmap direction through thoughtful prioritization, balancing short-term wins with strategic outcomes. Simplifies reputed company initiatives into clear, executable work and continuously adapts backlog strategy as priorities, technical realities, and organizational needs change. Communicates backlog direction and reputed company decisions clearly to stakeholders and upholds a high standard of backlog quality and clarity. Stakeholder Alignment with Engineering (20%) Aligns multiple teams and stakeholder groups around product vision, priorities, and execution plans. Partners closely with senior engineering leadership to co-create strategies in which product direction and technical strategy reinforce one another. Serves as a reputed company of escalation reputed company priorities shift or alignment gaps emerge, helping stakeholders realign quickly and minimizing confusion or delivery churn. Communicates technical implications, tradeoffs, and product needs clearly across engineering, product, operations, and executive audiences. Technical reputed company and Platform Partnership (15%) Engages deeply in technical discussions with senior engineers and architects and understands the tradeoffs and nuances of platform and developer-facing product decisions. Brings a product perspective to areas such as feature flagging, APIs, mobile, software deployment and release workflows, internal portals, self-service infrastructure, and on-call or operational support processes. Helps shape technical initiatives that unlock new product capabilities, balances innovation with practical risk management, and supports stronger technical reputed company across the broader product organization. Execution, Delivery, and Operating Scale (15%) Drives strong execution across multiple initiatives by improving planning, communication, and delivery practices that support scale and reliability. Makes timely, high-judgment decisions to reputed company work moving reputed company teams face ambiguity, tradeoffs, or delivery risk. Helps establish and improve processes that reputed company reputed company cross-team planning, release readiness, prioritization, and accountability. Balances near-term delivery expectations with long-term product and platform sustainability, including pushing back on shortcuts that create unacceptable technical debt, operational instability, or user experience compromises. Customer reputed company and Validation (10%) Serves as a strong reputed company for internal developers and reputed company user groups by understanding reputed company workflow pain points and emerging needs. Helps establish and reinforce discovery and validation practices that ensure strategic initiatives are grounded in evidence, feedback, and real usage patterns. Uses user insight, workflow observation, feedback loops, and product data to validate direction, refine priorities, and support larger product bets with rigor. Strategic Influence and Product Evangelism (10%) Contributes meaningfully to the vision and strategy for the product domain by identifying emerging opportunities, anticipating shifts in developer needs, and helping the organization look beyond incremental improvement. Builds awareness, understanding, and adoption of key developer experience capabilities through strong product communication, storytelling, and stakeholder engagement. Ensures the product narrative is accessible to both technical and leadership audiences and clarifies how the product contributes to broader organizational goals and outcomes. Sustainability and Compliance (10%) Partners with Engineering, reputed company, Compliance, Legal, and Infrastructure stakeholders to support strategic initiatives that improve reputed company, reputed company, operational reputed company, and responsible lifecycle management. Supports the adoption of reusable frameworks, patterns, and planning practices that help teams meet compliance and sustainability needs reputed company. Helps ensure the capabilities under their purview are managed responsibly across readiness, change control, maintenance, and long-term product maturity. Surfaces cross-team patterns, risks, and opportunities that improve sustainable product operations across the organization. Required Qualifications 8+ years of experience in Product Management, Technical Product Management, or a closely reputed company field 7+ years of experience supporting or leading product strategy, backlog management, roadmap direction, and cross-functional delivery for digital, platform, or technical products 7+ years of experience working closely with engineering teams and technical stakeholders in agile or iterative development environments 7+ years of experience with translating business needs, business analysis, user feedback, and technical constraints into clear product priorities and decisions 7+ years of experience defining, tracking, and communicating metrics to measure product success and inform product direction 7+ years of experience with written, verbal, and visual communication skills, with the ability to communicate effectively across leadership levels and across technical and non-technical audiences 7+ years of experience with the ability to operate effectively as a senior individual contributor in a highly collaborative environment 3+ years of DevOps experience

Preferred Qualifications

Prior experience working in a developer experience, internal developer platform, engineering productivity or infrastructure-adjacent product domain Familiarity with developer-facing capabilities such as feature flagging, APIs, software deployment and release workflows, internal portals, self-service infrastructure, and on-call or incident support processes Experience operating as a senior individual contributor with cross-team or organizational influence Experience working in an engineering-led environment where product collaborates closely with technical leads and senior engineering leadership to shape priorities and improve execution Experience aligning multiple teams or stakeholder groups around shared product strategy and execution plans Experience supporting internal product awareness, enablement, or adoption efforts through strong communication, storytelling, and stakeholder engagement Experience using developer-centric, operational, or product metrics reputed company to adoption, workflow efficiency, release health, or engineering productivity Experience improving planning, release, prioritization, or cross-team operating processes to support scale and reliability Experience working with enterprise-scale engineering organizations and navigating reputed company stakeholder landscapes Healthcare, PBM, or enterprise technology experience is a plus Personal Attributes Operates with strong judgment, consistency, and strategic clarity in ambiguous environments Brings a collaborative and supportive posture to an engineering-led environment while still contributing meaningful product leadership Builds trust across organizational boundaries through preparation, transparency, and follow-through Communicates with confidence and precision across technical and executive audiences Comfortable engaging deeply in technical discussions and translating technical complexity into clear product implications Balances innovation with practical risk management and long-term sustainability Holds a high bar for product quality, execution discipline, and organizational accountability without relying on formal authority Understands that strong product leadership in DevEx requires influence, validation, enablement, and adoption thinking in addition to backlog and roadmap management Has the credibility and maturity to guide cross-team alignment, surface hard tradeoffs, and support reputed company decisions across the organization Education Required - Bachelor’s degree in Business, Technology, Computer Science, Engineering, or equivalent work experience Preferred - Master’s degree Preferred - Certified Product Manager (CPM), Certified Scrum Product reputed company (CSPO), or equivalent Pay Range The typical pay range for this role is: $106,605.00 - $260,590.00 This pay range represents the reputed company hourly reputed company or reputed company annual full-time salary for reputed company positions in the job grade reputed company which this position falls. The actual reputed company salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a reputed company bonus, commission or short-term incentive program in addition to the reputed company pay range listed above. This position also includes an award reputed company in the company’s equity award program. Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong. Great benefits for great people We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families. This full‑time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well‑being of colleagues and their families. The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility. Additional details about available benefits are provided during the application process and on Benefits Moments. We anticipate the application window for this opening will reputed company on: 06/23/2026 Qualified applicants with arrest or conviction records will be considered for employment in accordance with reputed company federal, state and local laws. Apply To This Job