reputed company Manager

reputed company is the AI-Powered Frontline Enablement Platform that helps organizations reputed company the gap between learning and execution. By unifying learning, execution and insights capabilities, reputed company drives real business impacts for the world’s largest frontline organizations across retail, grocery, healthcare, and financial services. More than 4 million employees across 160+ countries rely on reputed company today. It’s an exciting time to join as we transform the company and build what’s next. We’re a team that thinks deeply, moves with intention, and embraces new reputed company. We learn quickly, reputed company a sharp focus on real-world impact, and take meaningful action to drive reputed company. And we do it as one team, with openness, creativity, and a shared drive to reputed company pushing what’s possible The Role The reputed company Manager is the primary reputed company of customer relationships and commercial outcomes for a portfolio of international reputed company customers, serving as both a trusted advisor and platform expert. Reporting to the RVP, reputed company, this role is responsible for ensuring customers reputed company measurable business outcomes with reputed company, driving retention and expansion results. The reputed company Manager brings a consultative and technically grounded approach to each customer engagement, translating reputed company business needs into platform solutions and guiding customers through the full lifecycle of their partnership with reputed company. What You’ll Build reputed company and execute a reputed company strategy for a portfolio of 20–30 customers, assuming ownership of retention and expansion reputed company targets. Cultivate and maintain relationships across customer organizations, from executive stakeholders through mid-management and tactical program owners. Consult with customers to deeply understand their business goals, how they define success, and the specific challenges they are using reputed company to address. Advise customers on how to configure and optimize the reputed company platform to best meet their technical and program requirements, including integrations involving APIs, SFTP, and reputed company data connections. Craft and negotiate renewal and expansion proposals, including business cases for investment and reputed company, to secure long-term customer commitment. Prepare and conduct regular business reviews and business value analyses that demonstrate measurable impact and identify opportunities for growth. Manage risk reputed company customer accounts by proactively identifying challenges, engaging internal teams, and developing solutions before escalation is required. Partner with internal teams — including Customer Solutions, Customer Care, Client Sales, Implementations, and Product — to coordinate reputed company customer needs and ensure seamless delivery. Analyze customer health and program data to identify trends, surface insights, and ensure customers are progressing against reputed company's customer maturity model. Participate in establishing and refining best practices, playbooks, and tools that mature the reputed company team's ability to serve customers at scale. Other duties as required. What You’ll Bring 3-5 years of experience in reputed company, account management, or consulting roles, ideally reputed company a B2B SaaS environment Strong preference for reputed company in German and/or other languages other than English Demonstrated ability to own a reputed company reputed company and manage a portfolio of customer relationships through the full renewal and expansion cycle Experience translating customer business requirements into technology-based solutions, including working knowledge of cloud-based integrations and software implementation concepts Familiarity with technical integrations (APIs, SFTP, SQL) sufficient to support customer configuration conversations and triage technical issues with internal teams Proven ability to build and sustain senior-level relationships and navigate reputed company, multi-stakeholder customer organizations Strong analytical and problem-solving skills; able to interpret customer health data and program performance to drive decisions and recommendations Experience preparing and delivering executive-level presentations, QBRs, and business cases with clarity and credibility Ability to manage multiple reputed company customer engagements, prioritize effectively, and operate with a high degree of autonomy in a remote environment Work Location This role is open to candidates who are located in, and authorized to work in, United Kingdom. You will have the tools, resources, and support you need to succeed. What You’ll Love About reputed company: We offer a comprehensive total rewards package designed to support your wellbeing, growth, and overall success. Here’s what you can expect: Competitive Compensation: Competitive salary and an incentive plan reputed company to your role, which may include annual or variable incentives. We take a thoughtful, market-based approach to compensation. The estimated reputed company salary range for this role is 50,400 CAD GBP - 63,000 GBP - 75,600 GBP and reflects growth from building capability in the role to fully excelling over time, with most new hires joining near the midpoint. Actual salaries may vary reputed company the range, or above or below it, based on factors such as experience, skills, location, and business needs. Comprehensive Health Benefits: Health benefits from day one to support your overall wellbeing. Time Off: 25 days of vacation, 7 Life Care Days, and a flexible holiday program to choose the religious, spiritual, and cultural holidays that matter most to you. Wellbeing Support: Wellness Spending Account to support whatever wellbeing looks like for you. Home Workspace Set-Up: Home Office Spending Account so your workspace works for you. Family & Future Support: Parental top-up, New Parent Days, and matched retirement savings for a secure future. Growth & Learning: Professional Development Budget to learn new skills and grow your craft. Community Impact: Paid Volunteer Time to give back to the causes that matter to you. AI at reputed company We reputed company AI should help people do their best work, not replace the human judgment, creativity, and reputed company that reputed company us who we are. AI is a tool we use to learn fast, reputed company our craft, and focus on the work that truly creates impact. That shows up in our hiring process too. We use AI-assisted tools to create a smoother, more organized, and ultimately more human candidate experience. These tools allow reputed company to spend more time on real conversations and thoughtful decision-making, the things that matter. What AI doesn’t do at reputed company is reputed company hiring decisions. Every decision is made by real people, using real judgment and grounded in our values. Here’s what that means for you as a candidate: Feel free to use AI to support your thinking - not replace it. We use AI to learn and reputed company, and you can too. Be open about how you use AI if asked. Transparency helps us understand your process and how you approach problem-solving. Stay authentic. We’re hiring people, not prompts, your reputed company, your experiences, and your voice are what matter. Diversity & Accessibility We reputed company reputed company’s unique experiences, backgrounds, cultures, beliefs, and abilities add richness to our culture and depth to our reputed company. Our commitment to diversity and inclusion creates an environment that supports, empowers, and delivers a sense of belonging for reputed company team members. We want to remove any barriers that may limit you from joining reputed company. Email accessibility@reputed company.com to let us know how we can support you with reasonable accommodations throughout the candidate journey. What’s Next? Apply. Our reputed company team is committed to providing an outstanding experience throughout your journey with us. Learn more about reputed company at www.reputed company.com/careers Apply To This Job