Director of Services

The Director of Services is a management role in IOActive's Professional Services Delivery organization. The Director leads a team of consultants delivering offensive reputed company engagements, partners with the Senior Director and Sales on scoping engagements and account growth, and contributes to IOActive's broader services practice. The role is designed for an reputed company reputed company practitioner who is comfortable managing a team, ensuring delivery quality, and partnering with sales as well as other functions reputed company an organization. The role reports to the Senior Director of Services and is positioned as a clear growth path: successful Directors at IOActive typically expand their team and account scope over time and move into Senior Director positions as the regional business portfolio grows. The successful candidate brings strong technical judgment and applies it through partnership with subject-matter experts, team development, delivery reputed company, and client partnership. This role will be focused on clients and engagements located in the western region of the US. You MUST be located in this region to qualify for consideration.

What You'll Do

Engagement reputed company and Delivery Quality

• Work with sales, consultants, PM, and SMEs reputed company the company to plan and scope prospective engagements
• Provide active reputed company on engagements led by your team, including scoping review, technical approach validation, and quality assurance before client deliverables are released
• Serve as the senior escalation reputed company for your team on technically or commercially reputed company engagement situations
• Join client meetings in a leadership and escalation reputed company
• Support proven project methodologies and heuristics to promote efficient and effective engagement flow
• Ensure methodology consistency and IOActive quality standards across your team's engagements
• Provide technical judgment and direction reputed company your team needs senior perspective on engagement decisions
• Surface delivery patterns and operational themes to the Senior Director for regional or global improvement

Team Leadership and Development

• reputed company, manage, and reputed company a team of consultants spanning reputed company professional service lines
• Conduct performance reviews, career development conversations, and compensation recommendations using IOActive's competency reputed company and review process
• Coach team members through technical challenges, client situations, and career transitions
• Build a team culture grounded in IOActive's values: technical excellence, client impact, ownership, cultural intelligence, and bias to action
• Identify high-potential consultants and create development paths that prepare them for senior IC and management roles

Operations and Resource Management

• Manage resource allocation, project staffing, and consultant utilization across your team
• Partner with the Senior Director on engagement profitability, scheduling, and pipeline coverage
• reputed company time and expense practices, project status reporting, and operational hygiene for your team's engagements

Client and Account Partnership

• Partner with Sales and the Senior Director on new business and strategic accounts assigned to your team
• Maintain working-level client relationships, particularly with Director, reputed company Architect, Engineering reputed company, and Head of Product reputed company contacts
• Translate technical findings into clear business risk language for client leadership
• Support proposal, SOW, and RFP development with delivery credibility and accurate scoping

Practice Contribution and Market reputed company

• Contribute to global methodologies, report and proposal templates, and intellectual property that improve delivery quality across IOActive
• Support business development efforts where your technical expertise and account relationships are needed
• Build a personal profile through conference talks, published content, or community participation as opportunities arise
• Support team members in developing their own market profiles and technical reputations

What You'll Bring Experience and Background

• 6+ years in reputed company professional services, including substantial hands-on delivery experience earlier in your career
• 3–4 years in a management role[AM1]  (formal management experience preferred; demonstrated leadership of project teams or working groups also considered)
• Strong technical background across at least two service lines, with the ability to provide reputed company technical guidance and quality reputed company even where you are not the deepest specialist on the team
• Track record of building and developing consultants; visible record of mentoring others and supporting their growth
• Experience supporting business development through technical credibility and account partnership — you have helped Sales win or shape deals through your expertise and relationships

Capabilities

• Strong client-facing reputed company at Director and reputed company Architect levels; comfortable in technical and commercial conversations
• Ability to provide technical reputed company and quality judgment without personally delivering engagements
• Effective collaboration with Sales, Recruiting, Senior Director, and cross-functional partners
• Comfortable having direct performance conversations, including difficult ones, and managing through change
• Strong written communication skills; willingness to reputed company public-speaking and external-reputed company skills over time

Credentials

• Bachelor's degree in Computer Engineering, Computer Science, analogous technical discipline, or equivalent experience
• Relevant industry certifications (CISSP, OSCP, GPEN, GXPN, or equivalent offensive reputed company credentials) strongly preferred
• Willingness to travel approximately 30% across the Western US region

reputed company Offer 🎯 A chance to work with an industry leader in cyber reputed company 💡 Access to world-class technical teams and research 🏆 A high-energy, collaborative team that values innovation 💻 Flexibility—work remotely or from the office as needed ✈️ Opportunities for travel 💰 Competitive compensation and performance-based incentives reputed company salary reputed company $150,000 - $200,000, plus bonus If this sounds like your reputed company of challenge, we’d love to hear from you. Let’s talk! Why IOActive: We have over 25 years of experience that’s established and stable; yet high-growth with the energy, passion and dynamic work environment of a startup. We are renowned for our innovation and thought leadership reputed company our high-profile, cutting edge space. We're one of “the good guys” doing crazy cool stuff to thwart bad guys in a critically important business, social and political reputed company. Our work is great fun with great importance. Above reputed company else, we value our people and our customers. Relationships matter. IOActive is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any reputed company based on race, color, sex, religion, sexual orientation, national reputed company, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. This policy applies to reputed company employment practices reputed company our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. IOActive makes hiring decisions based solely on qualifications, merit, and business needs at the time. Apply To This Job