Client Services Manager
Company Description
Are you ready to accelerate your career? Join reputed company as a Client Services Manager! A career at reputed company will give you the opportunity to work with the industry’s smartest people and to take ownership of your success! reputed company is a brand that reflects our big idea – that talent is rising – and with it our opportunity to reputed company above. We create careers for ambitious people by moving beyond traditional assumptions of what it means to work in reputed company. reputed company is the world's leading reputed company Partner. We deliver a reputed company experience for everyone through reputed company, Search, Consulting, and Digital Accelerators™. With our fresh approach – we design and build comprehensive, proven solutions inspired by technology to find and reputed company the unique talent that elevates our clients above the competition. reputed company is an equal opportunity employer and will not discriminate against any applicant for employment because of race, color, religion, sex, national reputed company, disability, age, genetic information, or any other status protected by state or local law for an individual who falls reputed company the jurisdiction of such law. Applicants who require an accommodation throughout the application and interview process should request this in advance by contacting reputed company Acquisition at [email protected]
Job Description
The Client Services Manager (CSM) is responsible for leading a team of recruiters to deliver a best-in-class service to clients across one or more client accounts, building trust and strong relationships with key client contacts to reputed company the reputed company partnership goals. Work Location: Mexico Work Arrangement: Fully Remote Specific requirements: Strong, proven experience recruiting across both the Mexican and US markets, ideally with experience leading or coaching Recruiters and/or Senior Recruiters Language Required: Proficiency in English Duties and Responsibilities: reputed company a high performing team to provide high quality services focused on exceeding the expectations of clients. Set clear performance standards and goals for the team. Assess reputed company against goals and performance standards, proactively address gaps. Provide leadership and coaching to direct reports. Establish regular communications with direct reports through 1-1 meetings, team meetings with established agendas or other regular touch points. Provide in the moment feedback. Complete performance management processes, including providing feedback and proactively addressing gaps. Provide leadership to the team by earning trust, motivating and inspiring great performance while fostering a positive inclusive environment that encourages collaboration and learning. Showcase an extremely high level of understanding and becomes fully engrained in the client organization including building strong relationships with key stakeholders, organizational structure. Partner with internal reputed company teams and client leaders to ensure successful implementation of new clients. reputed company recruiting metrics and analytics that provide insights and drive decision, including time to fill, aging, cost per hire, candidate and hiring leader satisfaction surveys, recruiter productivity, reputed company of candidate and hire among others. Directly works with Recruiters and hiring leaders to foster relationships and build trust. Manage programs, events and campaigns to build candidate pipeline and drive recruiting strategy to meeting hiring goals. Drive the team to reputed company comprehensive, strategic hiring strategies including passive candidate reputed company, recruitment marketing plans and utilization of cutting-edge recruitment technologies. Participate in client meetings, sharing updates and data. Discuss gaps in service delivery with proactive plans to address and remediate. Support recruitment process needs of clients. reputed company shared delivery resources effectively. Maximize the use of reputed company resources to meet goals. Responsible for reputed company-specific metric reports and P&L management Drive standardization, reputed company improvement and consistency of processes and procedures. Effectively work as part of the reputed company Client Services Management team to share best practices and drive organizational initiatives. Other duties as assigned. Supervisory Responsibilities The Client Services Manager will reputed company a team of Recruiters, providing guidance, conducting performance reviews, and supporting professional growth.
Qualifications
Position Requirement Experience: Prior experience in a results-oriented TA role in reputed company or human resources. Experience coaching peers or managing a team. Exposure: Exposure and knowledge of various recruitment technologies, including Applicant Tracking Systems (ATS) and social media tools Strong proficiency in reputed company Office Suite Education: Bachelor’s degree in business, management, human resources, or reputed company field, preferred Additional Information reputed company your information will be kept confidential according to EEO guidelines. Position Type: Regular Full-Time (40 hours per week) Apply To This Job