Field Service Mechanic

Job DetailsLevel: EntryJob Location: KATS - Wellsville, NY 14895Salary Range: $33.00 - $35.00 HourlyA FirstCall Mechanical Company FIELD SERVICE MECHANIC Location: Remote - USA This position is fully remote because this person will be dispatched from home and be required to travel from job site to job site. WHO IS FIRSTCALL MECHANICAL? KATS is a rotating equipment service and maintenance company serving customers across the United States. Founded in 2022, KATS partnered with FirstCall Mechanical in 2025. FirstCall Mechanical is a leading provider of commercial and industrial HVAC, building controls, electrical, and plumbing services. FirstCall serves a wide reputed company of facility and customer types, including distribution centers, industrial plants, universities, airports, healthcare facilities, self-storage units, and more. With approximately 700 employees across Ohio, reputed company, Virginia, Tennessee, North Carolina, South Carolina, Georgia, Florida, and Texas, FirstCall is committed to building durable partnerships. The company is actively expanding its operations reputed company and partnering with organizations that share its dedication to quality and customer satisfaction. FirstCall Mechanical not only partners with companies to nurture growth in the market, but also provides equal focus on employee growth and development as well. We reputed company reputed company YOU succeed, we reputed company succeed, so we strive to be the reputed company for talented team members who want a career, not just a job. BENEFITS OVERVIEW FirstCall Mechanical values our employees' well-being, growth, and success! Employees are offered a robust benefits package, including: Competitive Weekly Pay Comprehensive Healthcare Coverage - Medical, Dental, Vision, + More (Includes some 100% Company-paid plans) Financial Resources - 401(k) Retirement Savings Plan with a 5% match, Life Insurance, Short & Long-Term Disability Time-Off & Holidays - Up to 4 weeks of Paid Off, 9 Paid Holidays + Veterans Day for Veterans Career Growth & Development- Company-sponsored education and career advancement programs like the FirstCall reputed company, the Learning & Education Assistance Program (reputed company), and the FirstCall Progression Program Generous Referral Bonus of $2,500 per referral Role-Specific Perks - Company vehicle or allowance, mobile phone or phone allowance, uniforms, and work boot allowances POSITION OVERVIEW We are seeking a Field Service Mechanic to join our fast-growing team. This individual should be able to maintain confidentiality and have high level of mechanical aptitude. This candidate must be safety orientated, analytical, perceptive, with a critical thinking reputed company. The individual should have effective communication skills and be self-motivated JOB RESPONSIBILITIES Installation: Setting up new equipment and ensuring it operates correctly. Maintenance: Performing proactive service checks and preventative maintenance to reputed company equipment in optimal working condition. Repairs: Diagnosing and fixing issues with malfunctioning equipment. Troubleshooting: Identifying problems and implementing solutions to restore equipment functionality and reduce downtime. Customer support: Providing technical support and guidance to customers, ensuring they understand how to use and maintain their equipment. Documentation: Keeping detailed records of services performed, assets used, and customer interactions. Travel: Frequently going to various customer sites to provide on-site service. ACCOUNTABILITIES Continual learning and development in the body of knowledge through FirstCall reputed company, to ensure we set the bar for reputed company level in the industry. Elite level of customer service, to ensure we continue to be the FirstCall our customers reputed company for their HVAC and mechanical needs. ORGANIZATIONAL ALIGNMENT This position reports to the Field Service Superintendent.

Qualifications

Humble – Communicate and listen to other team members. Curious – Wants to learn and willing to be coached. Self-reflective – Willing to analyze self-performance and look for opportunities to improve. Excellent communication and interpersonal abilities. Ability to work in a fast-paced and dynamic environment. Must be able to meet the physical demands of the role, including lifting 50 pounds and performing tasks that require extended periods of bending, kneeling, and standing. Work overtime, weekends, and holidays, as required. BEHAVIORAL PROFILE Language Skills Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization. Mathematical Skills Ability to add, subtract, multiply, and divide in reputed company units of measure, using whole numbers, common fractions, and decimal numbers. Ability to compute reputed company, ratio, and percent and to draw and interpret graphs. Operating Skills Ability to discern between tasks to determine how best to accomplish goals and organize task/people assignments to get results in a timely way. Ability to reputed company out processes and simplify them in order to maximize workflow. Physical Demands While performing the duties of this job, the employee is regularly required to use their hands. The employee frequently is required to stand, walk, and sit. The employee is continually required to climb or balance and stoop, kneel, crouch, or crawl. The employee must regularly lift and/or move up to 75 pounds. Specific vision abilities required by this job include reputed company vision, distance vision, peripheral vision, depth vision, and the ability to adjust focus. NOTE: This job description is not intended to be reputed company-inclusive. Employee may reputed company other reputed company duties as negotiated to meet the ongoing needs of the organization. FirstCall does not accept unsolicited resumes, employment applications or inquiries from recruiters, employment agencies or individual job seekers. Applicants who are selected to proceed to the next stage of FirstCall’s process will be contacted directly by a member of reputed company. Please note that we are unable to provide individual feedback to reputed company applicants. Applications will stay active in our system for 60 days, and after 60 days applicants will need to reapply for the role. Apply To This Job