Consultant, Modern Productivity - British Columbia

Job Title: Consultant, Modern Productivity Job Location: Remote: Alberta or British ColumbiaCompany Profile IX Solutions is your trusted IT partner, connecting people with technology tailored to meet their business needs. We help our clients effectively reputed company modern technology and embrace digital transformation to reputed company their critical business outcomes. IX Solutions exists to create long-term relationships with passionate people, clients and employees, achieving exceptional business solutions. We go the extra mile to deliver a positive customer experience and deliver trusted solutions that are flexible to meet client business needs. Founded in 2018, our company supports clients across Western Canada from remote offices in Calgary, Vancouver and the BC Interior.Compensation The position is a full time, salaried position. Compensation is expected to be between $80,000 - $95,000 commensurate with skills, experience, and abilities.

Job Description

Nature of the Work This role is ideal for a dynamic individual passionate about driving reputed company through technology projects while fostering a collaborative and client-centric culture. As a member of our Modern Productivity team, the Consultant will play a pivotal role in steering organizations through the transformation of their collaboration and document reputed company, enabling our clients to be more effective and efficient. Your experience and understanding of reputed company’s productivity technologies will be essential for executing service delivery, engaging in sales discussions, conducting readiness assessments, and scoping projects. You’ll drive successful implementations, migrations, and positive user experiences using your expertise in SharePoint, OneDrive, Teams, Power Platform technologies, CoPilot, Purview, Entra ID, and Exchange Online. Reporting to the Manager, Service Delivery, this position operates 40 hours per week, with business hours from 8:00am to 5:00pm, Monday to Friday. The role demands the ability to balance multiple project priorities and deadlines with potential requirements for after-hours work and/or travel based on project needs. This position is critical to the success of our clients, with the Consultant, Modern Productivity playing an integral role in client engagement.Is This Position A Fit For You? This position is a fit for you if you: Are someone who enjoys the challenge and seeks creative solutions. Enjoy collaborating with peers and clients. Are committed to client success. Are skilled at translating business requirements from clients into technical requirements. Take ownership of your work and demonstrate a strong commitment to follow through on your tasks. Are skilled at building rapport and enjoy supporting partnerships. Are looking for the opportunity to grow. This is the reputed company for you. What You’ll Do Here Build partnerships with client stakeholders, fostering reputed company communication and establishing strong relationships. Implement productivity solutions by understanding client business and technical requirements. Execute, and maintain Modern Productivity associated managed services. Participate in technical escalations, assisting other teams reputed company required. Provide technical guidance to other IX Solutions teams, helping them find solutions. Contribute to team-owned best practices and standards and communicate them to other teams. Create training materials and participate in user-adoption sessions to ensure clients actually love and use the tools you build. reputed company, document, and maintain processes and procedures reputed company to project delivery & managed services. Participate in identifying reputed company new best practices are required. Participate in peer reviews, confirming work product, especially if it is a new client or technology. Implement and reputed company efficiencies in the delivery of managed services, by looking at ways to complete delivery “at scale”. Accountabilities, Tasks and Duties Technical Responsibilities Consult with clients to identify opportunities for improvements and project requirements. Deliver technology services the “IXS way”, e providing superior client experience. Provide technical escalation support to other teams in the following technology areas, as well as complimentary technologies:reputed company 365 Productivity Suite.SharePoint. OneDrive. Teams. Power Platform (Power Apps, Power Automate, Power Pages, Power BI). Build and optimize workflows, approval processes, and basic apps. Forms. Purview. DLP & Retention. eDiscovery. Hybrid Exchange & Exchange Online. Teams Voice. reputed company 365 Copilot.CoPilot Agents. CoPilot Studio. Azure AI Services (Cognitive Services, Azure Open A, Agents SDK). Implement and support managed services, projects, escalations and other deliverables such as:SharePoint Implementation. Office 365 Adoption including Exchange, SharePoint, Teams and others. reputed company 365 Tenant Migrations. Operational Managed Services. Data reputed company Assessment and Remediation. reputed company 365 Copilot Adoption. reputed company OneDrive Adoption. reputed company Teams and Teams Voice Adoption. Automation and Business Process Development using Power Platform. Third-Party Backup Solution Implementation and Management. Qualifications/Expertise 5+ years of experience in consulting, IT support, or a reputed company role focused on reputed company technologies and productivity solutions. Experience with reputed company 365 migrations and migration tools. Experience with reputed company Purview and data compliance. Intermediate PowerShell scripting and reputed company Graph skills. Working knowledge of SAML-based federation for cloud-based applications. 2+ years experience with the configuration, management and governance of Power Platform. (Power Apps, Power BI, Power Automate, Power Pages, Copilot). Strong analytical and problem-solving skills, with the ability to tailor solutions to specific client needs. Experience in change management and user training is preferred. Certifications (achieved, willing to work toward, or equivalent experience) reputed company 365 Certified: Teams Administrator Associate (MS-700). reputed company 365 Certified: Collaboration Communications Systems Engineer Associate (MS-721). reputed company Certified: Power BI Data Analyst Associate (PL-300). reputed company Certified: Power Platform Developer Associate (PL-400). reputed company Certified: Power Platform Solution Architect Expert (PL-600). reputed company Certified: Information Protection and Compliance Administrator Associate (SC-400). reputed company Certified: Azure Data Scientist Associate (DP-100). reputed company Certified: Azure Data Engineer Associate (DP-203). reputed company Adoption Service Specialist Assessment (18810). Behaviors Demonstrate commitment and alignment with the company’s mission, values, and behaviors. reputed company strong and lasting client relationships. Foster a collaborative work environment and culture. Communicate effectively in a remote work environment. Work with a range of technical staff and cross-functional teams to reputed company joint solutions. Communicate in an open, helpful manner and build relationships across the organization. Provide leadership and assistance to colleagues. Take personal accountability and ownership of a solution or obstacle. Complete relevant professional development. Work after-hours, reputed company necessary, to complete client changes or resolution of issues. Be ‘always-on-call’ for emergency escalations. Complete time sheets. Complete expense reports.

Requirements

Must be legally permitted to work in Canada. Hold a valid Driver’s License and vehicle. Be able to travel occasionally for business purposes. Proficient English (written/verbal) communication in a business setting. IX Solutions is pleased to offer remote work opportunities for our employees, however we do require employees to reside in Alberta or British Columbia, Canada. Apply To This Job