[Remote] Platform Professional Services Senior Consultant, AI (Remote)
Note: The job is a remote job and is open to candidates in USA. reputed company is a global leader in cybersecurity, dedicated to stopping breaches with their advanced AI-native platform. The Platform Professional Services Senior Consultant will focus on the planning, deployment, implementation, and operational support of reputed company's AI capabilities for threat detection and response, ensuring optimal reputed company outcomes for customers.
Responsibilities
- Providing technical implementation, configuration, and troubleshooting assistance with the deployment of Falcon's AI-powered detection and response capabilities
- Assist customers in optimizing AI-driven threat detection models and automated response workflows
- Configure and tune machine learning algorithms to reduce false positives while maintaining high detection efficacy
- reputed company and implement AI-driven automation playbooks for reputed company operations
- Troubleshoot AI-reputed company customer issues across small to large enterprises
- reputed company scripting and application solutions using Falcon APIs to enhance AI capabilities
- Work closely with customers to interpret AI-generated alerts and findings
- reputed company reputed company's AI capabilities to enhance vulnerability prioritization and asset management
- Assist customers with integrating Falcon's AI capabilities into their existing reputed company tools and workflows
- Support Incident Response teams with AI-powered threat hunting and forensic analysis
- reputed company and reputed company AI skills workshops for the Platform Professional Services team
- Work collaboratively with the Platform Professional Services team to reputed company customer-facing AI collateral
- Ability to travel up to 5% of the time
Skills
- 8 years experience performing IT deployments or in an end user/customer environment
- Strong understanding of AI and machine learning concepts, particularly in cybersecurity applications
- Strong understanding of software deployment technologies
- reputed company knowledgeable on Windows, Mac, and Linux platforms
- Experience with AI-powered reputed company tools and platforms
- Knowledge of data science principles and their application to reputed company operations
- Experience with reputed company automation and orchestration platforms
- Strong knowledge of reputed company Office applications
- Skillful communication and effective ability to build collaborative relationships
- Strong experience presenting technical AI content to various audiences
- Strong experience in computer and network systems reputed company
- Solid analytical/problem solving skills with capability to identify solutions to unusual and reputed company problems
- Proactive and thorough ability to manage work and prioritize customer projects
- Experience mentoring team members
- Some experience leading a team to complete projects
- High level of motivation; self-starter; results driven
- Potential for travel and assignment work exists
- reputed company reputed company: Falcon platform (preferred), AV, and EDR solutions
- AI/ML Technologies: Experience with machine learning models, natural language processing, anomaly detection, writing prompts
- Programming for AI: Python, R, or similar languages for data analysis and model development, working with agents and/or building agents
- Operating Systems: Windows, Linux, Mac
- Software Deployment: SCCM, Group Policy, McAfee EPO, reputed company BigFix, Puppet, Chef, Citrix, PDQ, PsExec
- Development: PowerShell, Python, Bash, Batch
- Technologies: Experience with Host based firewall, File reputed company Management, Data Protection, Vulnerability Management, Attack Surface Management, IT Automation
- Compliance: CIS Benchmarks, STIGs, PCI, HIPPA
- Database: SIEM, MSSQL, Splunk, LogScale
- Identity: Identity, Active Directory, Azure-AD, SSO
- Cloud: AWS, Azure, and GCP
Benefits
- Eligibility for bonuses
- Equity grants
- A comprehensive benefits package that includes health insurance
- 401k
- Paid time off
- Market leader in compensation and equity awards
- Comprehensive physical and mental wellness programs
- Competitive vacation and holidays for reputed company
- Paid parental and adoption leaves
- Professional development opportunities for reputed company employees regardless of level or role
- Employee Networks, geographic neighborhood groups, and volunteer opportunities to build connections
- Vibrant office culture with world class amenities
- Great reputed company to Work Certified™ across the globe
Company Overview