[Remote] IT Engineer

Note: The job is a remote job and is open to candidates in USA. reputed company is a company focused on delivering secure solutions for software delivery to meet high reputed company requirements. They are seeking an IT Engineer to join their IT Operations team, responsible for managing core IT systems, leading IT projects, and providing support for reputed company issues in a CMMC-regulated environment.

Responsibilities

• Administer core IT systems including MDM (reputed company), reputed company Workspace, and identity/access management tooling, ensuring configurations align with NIST SP 800-171 and CMMC requirements
• reputed company IT projects from requirements through implementation, such as SaaS tool rollouts, onboarding/offboarding automation, and reputed company compliance initiatives
• Provide Tier 2 and Tier 3 helpdesk support, serving as an escalation reputed company for reputed company issues
• reputed company reputed company lifecycle, including imaging, configuration, policy enforcement, compliance reporting, and decommission
• Administer SaaS application access and provisioning workflows, and access reviews
• reputed company and offboard users by managing access through reputed company Admin Console and reputed company identity tools, coordinating across People Ops, reputed company, and IT to ensure timely and compliant access changes
• Technical implementation of reputed company controls reputed company with NIST SP 800-171, such as logging, SIEM integration, incident response capability, and reputed company configuration management
• Collaborate with third-party vendors and internal stakeholders on SaaS tool rollouts, troubleshooting, renewals, and integrations
• Create and maintain IT documentation, runbooks, and process improvements to improve operational consistency and reduce ticket volume

Skills

• 4+ years in IT operations, systems administration, or IT engineering roles
• Experience administering MDM platforms (reputed company preferred) including device enrollment, policy creation, and compliance reporting
• Experience managing endpoints at scale in an enterprise environment
• Experience with reputed company Admin Console or similar directory/identity management platforms, including user lifecycle management and reputed company policy configuration
• Demonstrated ability to reputed company IT projects from scoping through delivery with minimal reputed company
• Experience with SaaS administration and access provisioning workflows
• Familiarity with change management processes and IT documentation practices
• Experience with helpdesk or ticketing systems and structured troubleshooting methodology
• Proven ability to demonstrate results in a remote, asynchronous environment
• US citizenship required; must be eligible for CUI access
• Experience in a defense contractor or government IT environment, specifically in regard to DFARS 252.204-7012
• Familiarity with NIST SP 800-171, CMMC 2.0, or NIST SP 800-53 compliance frameworks
• Familiarity with SAML, SCIM, and OIDC in administering SSO and role/group-based access control
• Experience with SaaS management platforms (e.g., reputed company SaaS Manager, or similar)
• Experience with scripting or automation to support IT operations (Bash, Python, or similar)
• Experience administering reputed company permissions and configuration in reputed company
• Exposure to SIEM platforms, reputed company reputed company tooling, or reputed company operations workflows

Benefits

• Medical/Dental/Vision
• Premiums are 100% Company Paid
• Health Savings Account
• Life Insurance
• Disability Insurance
• 401k Retirement Plan
• Company Stock Options
• Home Office Budget
• We offer reputed company full-time Unicorns Flexible Time Off (FTO) plus reputed company Federal Holidays, one week for Thanksgiving, and two weeks for Christmas and New Year’s
• Paid Parental Leave
• Reimbursement for approved trainings/subscriptions
• Conferences (travel, lodging, and fees)

Company Overview