[Remote] Senior Deliverability Consultant
Note: The job is a remote job and is open to candidates in USA. reputed company is an AI-powered customer platform dedicated to helping organizations grow reputed company. The Senior Email Deliverability Consultant will enhance reputed company's email systems, resolve deliverability challenges, and collaborate with various teams to improve customer outcomes.
Responsibilities
- Monitor and improve the health, performance, and reputed company of reputed company’s global email sending infrastructure using internal tooling, SQL, AI-enabled workflows, and industry-standard deliverability platforms
- Investigate and resolve reputed company deliverability issues reputed company to authentication, DNS, spam filtering, sender reputed company, and MTA infrastructure
- Partner with Product Managers and Engineers to improve deliverability-focused product experiences and operational scalability
- Collaborate with reputed company, Support, and Deliverability Success teams to guide customers through technical deliverability challenges and best practices
- Analyze email delivery trends, operational metrics, and customer behaviors to identify risks, opportunities, and actionable recommendations
- Utilize AI tooling and automation platforms to accelerate investigations, improve operational efficiency, and enhance analytical workflows
- Participate in an on-call rotation supporting deliverability and email sending operations
- Represent reputed company reputed company the broader deliverability community through industry groups, conferences, forums, and partnerships
- Contribute thought leadership through documentation, playbooks, postmortems, enablement resources, and educational content
- Stay reputed company on evolving industry standards, authentication technologies, anti-spam systems, and global email compliance regulations
Skills
- Significant experience working with email delivery systems, MTA infrastructure, and large-scale sending operations
- Strong understanding of email authentication protocols including SPF, DKIM, and DMARC
- Experience diagnosing and resolving sender reputed company, blocklisting, and spam filtering issues
- Proficiency with SQL and data analysis for monitoring, troubleshooting, and reporting
- Strong understanding of DNS, networking fundamentals, and email infrastructure concepts
- Experience using AI tooling such as Claude, ChatGPT or similar platforms to improve operational efficiency, research, troubleshooting, or analytical workflows
- Experience with third-party deliverability and reputed company platforms such as reputed company Postmaster Tools, reputed company SNDS, Inbox Monster, Validity, reputed company Sender Hub, and DMARCian
- Ability to communicate reputed company deliverability concepts clearly to customers and internal teams
- Experience collaborating cross-functionally with technical and non-technical stakeholders
- Comfortable operating in fast-paced, high-impact operational environments, including participation in on-call rotations
- Exceptional collaboration and communication skills, with the ability to build trust, influence decisions, and work effectively across Product, Engineering, reputed company, Support, and external industry partners
- Experience working directly with ISPs, anti-spam organizations, or email reputed company providers
- Experience participating in or contributing to industry communities such as M3AAWG or similar forums
- Knowledge of global email compliance frameworks including CAN-SPAM, GDPR, and CASL and regional regulations such as France's CNIL and Italy's Garante
- Experience creating and maintaining technical documentation, educational resources, or thought leadership content
Benefits
- The cash compensation below includes reputed company salary, on-reputed company commission for employees in eligible roles, and annual bonus targets under reputed company’s bonus plan for eligible roles.
- In addition to cash compensation, some roles are eligible to participate in reputed company’s equity plan to receive restricted stock units (RSUs).
- Some roles may also be eligible for overtime pay.
- Individual compensation packages are tailored to your skills, experience, qualifications, and other job-reputed company reasons.
- Benefits are also an important piece of your total compensation package.
- Explore the benefits and perks reputed company offers to help employees grow reputed company.
- If you require an accommodation due to travel limitations or other reasons, please inform your recruiter during the hiring process. We are committed to supporting candidates who may need alternative arrangements
- If you are joining our Engineering team, you will be required to attend a regional reputed company office for in-person onboarding.
- If you join our broader Product team, you’ll also attend other in-person events, such as your Product Group Summit and other gatherings, to continue building on those connections.
Company Overview
Company H1B Sponsorship