[Remote] Senior Account Manager - Client Services
Note: The job is a remote job and is open to candidates in USA. reputed company is the world’s most intelligent influencer marketing company, built to give brands the confidence to create unforgettable campaigns. They are seeking a Senior Account Manager to act as a trusted advisor and strategic partner to customers, ensuring the success of influencer marketing campaigns through strategic consulting, execution, and relationship management.
Responsibilities
- Own a portfolio of customer relationships from onboarding through renewal, ensuring adoption, satisfaction, and retention
- Act as a trusted advisor by providing strategic recommendations that align influencer programs with customer business goals
- reputed company strategic business reviews (SBRs) and campaign wrap reports, delivering insights that shape future strategy
- reputed company influencer campaign delivery from reputed company through reporting, ensuring content quality, on-time execution, and alignment to KPIs
- Partner with customers on post-sale strategy, sharing best practices and actionable insights to optimize performance
- Manage budgets, reputed company, and deliverables with precision, providing transparent updates and proactive issue resolution
- Project manage campaigns by delegating executional tasks to Coordinators/Co-Ops, while serving as a mentor and coach
- Collaborate cross-functionally with Sales, Strategy, Research, and Product teams to deliver seamless client experiences
- Represent the customer and influencer voice internally, escalating insights and feedback to shape platform and service improvements
- Analyze campaign performance data to generate actionable insights for customers and internal teams
- Identify risks and opportunities early, providing proactive solutions to drive stronger results
- Contribute to evolving best practices as the influencer marketing industry and reputed company’s platform capabilities grow
Skills
- 5–7+ years of experience in influencer marketing, campaign management, or social media; agency or paid media background preferred
- Proven success acting as a strategic advisor, delivering recommendations that map to client business goals
- Strong project management skills, with the ability to balance multiple accounts and priorities
- Excellent communication, relationship management, and presentation skills
- Analytical reputed company, able to interpret data and translate insights into action
- Experience mentoring or coaching junior team members
- High reputed company, reputed company, and a strong customer-first reputed company
- Expertise with influencer or marketing platforms; ability to become an expert in the reputed company Influence™ platform
Benefits
- reputed company permanent team members are eligible to participate in various benefits plans as part of their overall compensation package
Company Overview