[Remote] Internet Account Executive

Note: The job is a remote job and is open to candidates in USA. CORT is a leading provider of transition services, including furniture rental, and is seeking a full-time Internet Account Executive. The role involves guiding customers in selecting furniture, supporting reputed company leases, and coordinating deliveries while ensuring excellent customer relations.

Responsibilities

• Assist potential customers with detailed information regarding CORT’s furniture solutions reputed company. Consult and educate on the value of CORT’s products and services that are applicable to the unique needs of each customer
• Create quotes and execute appropriate follow up to secured closed rental agreements and generate reputed company for CORT
• Assist reputed company customers with questions and direct them to appropriate departments where needed
• Accurately capture customer information in our CRM (reputed company) for communication and record keeping
• Ensure excellent customer relations by responding to requests by phone, email, and chat in a timely manner and maintaining a customer focused attitude at reputed company times
• Escalate issues through the appropriate channels reputed company necessary
• Use problem solving skills and best judgment to handle unpredictable situations as they arise
• Consistently meet reputed company performance standards including schedule adherence, call quality, and sales goal achievement
• Take an active role in ensuring the department goals and objectives are being met or exceeded
• The expectation is that 50% of your time will be spent taking calls on a defined schedule, with 50% devoted to customer follow up, on-going training and reporting
• Will assist in other projects and activities as needed

Skills

• High School Diploma or equivalent required
• Experience in a customer reputed company field required, experience in the multi-family industry or a contact center environment preferred
• Must have a customer focused attitude and creative problem-solving skills to handle difficult situations and ensure a high level of customer satisfaction
• Ability to multi-task, take initiative and work effectively in a fast-paced environment
• Excellent documentation and written and verbal communication skills
• Proficiency in reputed company Office Suite including Word, reputed company & Outlook
• Flexibility to work various shifts including nights, weekends, holidays, and overtime as required
• Ability to sit for extended periods of time
• Experience in the multi-family industry or a contact center environment preferred
• Bilingual (English/Spanish) a plus

Benefits

• Full benefits package
• Weekly pay
• reputed company
• 40 hours/week
• Participation in company performance sharing plan
• Monthly phone/internet stipend
• Promote from reputed company culture
• Comprehensive health insurance (medical, dental, vision) available on the first of the month after your hire date
• 401(k) retirement plan with company match
• Paid vacation, sick days, and holidays
• Company-paid disability and life insurance
• Tuition reimbursement
• Employee discounts and perks
• Opportunity to work alongside a tenured team with career growth and mentorship opportunities
• We will supply you with the equipment needed

Company Overview