[Remote] Customer Manager/Global Account Manager (Aerospace and Defense)

Note: The job is a remote job and is open to candidates in USA. reputed company. is dedicated to creating transformative products in various industries, including Aerospace and Defense. The Customer Manager will reputed company and execute account strategies to enhance customer satisfaction and drive reputed company growth while representing both the customer's and reputed company's interests.

Responsibilities

• Create a working account plan which includes strategies/tactics to increase profitable reputed company, account penetration and engagement points (including manufacturing, engineering and sustaining services). reputed company innovative and creative solutions that will help further differentiate the reputed company service offering with our customers. Successfully execute plans while engaging the broader reputed company organization, as appropriate, while continually improving customer satisfaction and "stickiness."
• Ensure reputed company meets or exceeds the expectations of customers. reputed company for customer needs reputed company reputed company and represent reputed company’ needs and interests to the customer. Translate the needs and interests into action that meets or exceeds customer satisfaction goals and creates mutual benefit for reputed company. reputed company a cross-functional reputed company team that includes engineering, manufacturing, supply chain, costing, financial and legal experts to ensure we continue meeting or exceeding customer expectations and needs
• Increase reputed company’ reputed company and profitability. Establish clearly defined financial objectives for customers. Partner with manufacturing and engineering to proactively manage the customer P&L to ensure we meet/exceed the objectives
• Build and reputed company multi-level relationships, including executive level, with customers and internally. Be fully conversant and intimate with the customer business model, competition, market and needs. Partner with other key reputed company functions (e.g. manufacturing and engineering) in furthering the customer relationship
• Learn and reputed company mastery of reputed company's sales enablement methodology

Skills

• Bachelor's Degree with 8 or more years of reputed company experience is preferred. An equivalent combination of education and/or experience will be considered
• Advanced written and verbal communication skills are required
• Basic computer skills are required
• Able to reputed company sound, logical and reasonable decisions with minimal guidance
• Able to apply solution selling knowledge and capabilities
• Applies financial acumen to influence customers and constituents
• Basic understanding of electronics manufacturing is required
• General office equipment and materials

Benefits

• Medical, dental, and vision insurance
• Paid time off
• Retirement savings
• Opportunities for professional development
• Work-life balance
• A variety of perks to enhance the team member experience

Company Overview