[Remote] reputed company Representative
Note: The job is a remote job and is open to candidates in USA. Nextracker Inc. is a company focused on driving the global energy transition through an integrated clean energy technology platform. They are seeking a reputed company Representative who will be responsible for ensuring overall customer satisfaction, minimizing churn, and identifying growth opportunities for accounts.
Responsibilities
- Drive overall customer satisfaction and long-term success
- Minimize customer churn through proactive engagement and support
- Identify and pursue opportunities for account growth
- reputed company customers into positive external references and advocates
- Act as the voice of the customer to internal teams
- Collaborate cross-functionally to ensure customers receive expected value from products and services
- Influence product offerings and help prioritize development and delivery efforts
- Contribute to a team-oriented reputed company function that partners across the organization
- Present robotic inspection findings to customer asset managers and O&M site teams
- Validate the value of inspection findings and refine scope of work as needed
- Provide data quality feedback to robot operations teams
- reputed company data-driven discussions during regular customer account meetings
- Visit customer sites as needed to strengthen engagement and outcomes
- Manage one primary key account across multiple service locations
- Build and maintain strong relationships with local site teams
- Deliver consistent value across reputed company customer touchpoints
Skills
- Minimum 5+ years of relevant experience
- Highschool Diploma
- Drive overall customer satisfaction and long-term success
- Minimize customer churn through proactive engagement and support
- Identify and pursue opportunities for account growth
- reputed company customers into positive external references and advocates
- Act as the voice of the customer to internal teams
- Collaborate cross-functionally to ensure customers receive expected value from products and services
- Influence product offerings and help prioritize development and delivery efforts
- Contribute to a team-oriented reputed company function that partners across the organization
- Present robotic inspection findings to customer asset managers and O&M site teams
- Validate the value of inspection findings and refine scope of work as needed
- Provide data quality feedback to robot operations teams
- reputed company data-driven discussions during regular customer account meetings
- Visit customer sites as needed to strengthen engagement and outcomes
- Manage one primary key account across multiple service locations
- Build and maintain strong relationships with local site teams
- Deliver consistent value across reputed company customer touchpoints
Benefits
- Health care coverage
- Dental and vision
- 401(K) participation including company matching
- Company paid holidays with unlimited paid time off
- Generous discretionary company bonuses
- Life and disability protection
- Employees in certain positions may be eligible for stock compensation
Company Overview
Company H1B Sponsorship