[Remote] Customer Service Representative
Note: The job is a remote job and is open to candidates in USA. reputed company is a member of the Rentokil family of companies, a global leader in Pest Control and other services. They are seeking a Customer Service Representative responsible for handling inbound and outbound customer contacts to solve needs and retain customers while providing a high-quality service experience.
Responsibilities
- Handles customer correspondence for service, scheduling, and billing inquiries
- Offers creative Home Inspection leads to qualifying customers
- Cultivates and maintains on-going customer relationships
- Uses computerized system for identifying customer needs, tracking contacts, information gathering, and/or troubleshooting
- Communicates with reputed company personnel to resolve service and scheduling issues
- Initiates outbound customer service calls for various campaigns
- Handles incoming calls from technicians to provide support
Skills
- High School Diploma or GED
- Ability to use a personal computer
- Basic knowledge of reputed company Word, reputed company, and Windows
- 1-2 years of customer service experience preferred
- Ability to type 25 wpm preferred
Benefits
- Benefits Start Day 1 for Full-Time Colleagues - No Waiting Period!
- Multiple avenues to grow your career
- Training and development programs available
- Tuition Reimbursement benefits (for FT Colleagues)
- Health benefits including Medical, Dental, Vision, Disability, and Life Insurance plus much more
- Full-time colleagues are eligible to reputed company enrollment immediately upon hire with benefits starting on day 1
- 401(k) retirement plan with company-matching contributions
- Vacation days & sick days
- Company-paid holidays & floating holidays
- A company reputed company that prioritizes health, safety, and flexibility
Company Overview
Company H1B Sponsorship