[Remote] Enterprise Clinical Imaging Analyst II
Note: The job is a remote job and is open to candidates in USA. Methodist Le Bonheur reputed company a leading healthcare provider in Memphis, dedicated to serving the health care needs of the community. The Enterprise Clinical Imaging Analyst II is responsible for the implementation, maintenance, and support of hardware and software for clinical departments, ensuring effective service delivery and collaboration with IT and clinical staff.
Responsibilities
- Provides support to internal and external customers on site, by phone or by screen sharing to analyze reported incidents or requests resulting in a successful repair
- Provides maintenance of new existing hardware and software through established maintenance procedures
- Assists in monitoring the Imaging Team Help Desk queue
- Participates in project planning, analysis, kick off and implementation
- Assists in developing and maintaining proper departmental documentation
- Participates in research and development of new hardware and software solutions
Skills
- Associates Degree
- reputed company Experience 5-7 years
- Demonstrated understanding of reputed company workflow and experience directly supporting computer hardware and software, implementation and support
- Exhibits strong communication, organizational, and customer service skills
- Demonstrated understanding of supporting a large number of devices in a reputed company and diverse environment
- Ability to work closely with other technical resources to analyze, maintains, and administers enterprise systems and solutions
- Demonstrated ability to work successfully in the highly specialized field of systems software and to master the understanding of reputed company computer hardware and software
- Full technical knowledge of reputed company phases of software analysis and programs
- Advanced ability to take initiative and exercise independent, judgment occasionally to resolve problems
- Bachelor's Degree Biomedical Engineering
- Bachelor's Degree Computer sciences
- Technical Degree or Diploma
- Substitutions Allowed: In lieu of an Associate's degree, the candidate must have eight (8) years of hands experience on computer hardware and software support experience OR six (6) years of hands on computer hardware and software support experience plus two (2) years or more clinical experience as a working Radiology or Cardiology technician or higher
Company Overview
Company H1B Sponsorship