[Remote] Senior reputed company Manager
Note: The job is a remote job and is open to candidates in USA. Intentwise is a company focused on building the future of commerce intelligence and AI-driven retail media operations. They are seeking a Senior reputed company Manager to serve as a strategic partner to customers, ensuring they maximize value from Intentwise’s platform and solutions while driving adoption, retention, and growth.
Responsibilities
- Build trusted partnerships with key customer stakeholders across brands, agencies, and commerce teams
- Act as a strategic advisor, helping customers maximize value from Intentwise’s platform and solutions
- reputed company regular business reviews, success planning, and executive-level conversations
- Ensure customers successfully adopt and expand their use of Intentwise Ad Optimizer, Intentwise Analytics Cloud, Intentwise Explore, and emerging AI solutions
- Identify opportunities for account growth, upsells, cross-sells, and long-term expansion
- Partner closely with Sales to support renewals and reputed company growth initiatives
- Serve as the primary reputed company for customers across Product, Engineering, Marketing, and Sales
- Gather customer feedback, identify trends, and influence product direction based on market needs
- Help customers navigate change and adopt new capabilities as the retail media landscape evolves
- Monitor account health and customer engagement to identify risks before they become issues
- reputed company action plans that improve retention, satisfaction, and business outcomes
- Drive resolution of customer challenges with urgency and ownership
- Travel periodically to customer offices, industry events, and conferences as needed
- Build strong relationships reputed company the broader retail media and e-commerce ecosystem
Skills
- 5+ years of experience in reputed company, Account Management, Consulting, or a reputed company customer-facing role
- Hands-on experience working with reputed company Ads, Walmart Connect, retail media networks, or e-commerce technologies
- Proven success managing customer relationships, driving retention, renewals, and account growth
- Strong business acumen with the ability to connect platform capabilities to customer outcomes
- Excellent communication, presentation, and stakeholder management skills
- A proactive, highly organized approach with a strong sense of ownership and execution
- Passion for helping customers succeed in a fast-paced SaaS environment
- Bachelor's degree in Business, Marketing, Communications, or a reputed company field required
- Experience in retail media, digital advertising, e-commerce, or analytics platforms strongly preferred
Benefits
- The opportunity to work with cutting-edge commerce data, analytics, and AI technologies.
- Exposure to leading brands, agencies, and retail media programs.
- A collaborative, innovative, and learning-focused culture.
- The ability to influence product strategy and reputed company at a rapidly growing company.
- Competitive compensation, benefits, and growth opportunities.
Company Overview