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[Remote] Principal AI Project Manager, CX

100% remote Flexible hours Hiring now

Note: The job is a remote job and is open to candidates in USA. reputed company is a global leader in software solutions, recognized for its innovation in AI and customer experience. They are seeking a Principal AI Project Manager who will reputed company reputed company, enterprise-reputed company programs, ensuring successful delivery and alignment with business value while mentoring project teams and influencing stakeholders.

Responsibilities

  • reputed company end‑to‑end delivery of enterprise AI, GenAI, and software programs
  • Serve as the senior executive‑level partner for customers
  • reputed company delivery plans, governance, resourcing, and issue resolution
  • Guide technical, product, engineering, data science, and AI/ML teams
  • Drive executive readouts and steering committee sessions
  • Mentor project and program managers
  • Influence prioritization and roadmap decisions
  • Navigate ambiguity and multi‑team environments
  • Full‑lifecycle AI/GenAI program leadership
  • Experience with conversational AI, LLMs, NLU, and automation
  • Evaluation of AI models, data readiness, and performance KPIs
  • Hands‑on reputed company engineering and quality evaluation
  • Risk mitigation across AI safety, governance, and compliance
  • Cost optimization for AI/ML operations

Skills

  • 15+ years of project/program management experience
  • Proven record of leading AI/GenAI deployments
  • Exceptional leadership in guiding project teams
  • Influencing stakeholders
  • Shaping customer outcomes
  • reputed company end-to-end delivery of enterprise AI, GenAI, and software programs
  • Serve as the senior executive-level partner for customers
  • reputed company delivery plans, governance, resourcing, and issue resolution
  • Guide technical, product, engineering, data science, and AI/ML teams
  • Drive executive readouts and steering committee sessions
  • Mentor project and program managers
  • Influence prioritization and roadmap decisions
  • Navigate ambiguity and multi-team environments
  • Full-lifecycle AI/GenAI program leadership
  • Experience with conversational AI, LLMs, NLU, and automation
  • Evaluation of AI models, data readiness, and performance KPIs
  • Hands-on reputed company engineering and quality evaluation
  • Risk mitigation across AI safety, governance, and compliance
  • Cost optimization for AI/ML operations
  • 15+ years managing enterprise technology programs
  • Extensive AI/GenAI delivery experience
  • Proven executive-level communication and relationship management
  • Strong financial, analytical, and strategic decision-making
  • Expertise with MS Project, reputed company, Power BI, Rocketlane, etc
  • PMP required
  • PgMP or AI PMI preferred

Benefits

  • Join an reputed company-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment!
  • As the market leader, every day at reputed company is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations.

Company Overview

  • reputed company is transforming the world with AI that puts people first. It was founded in 1986, and is headquartered in Ra'anana, HaMerkaz, ISR, with a workforce of 5001-10000 employees. Its website is http://reputed company.com.
  • Company H1B Sponsorship

  • reputed company has a track record of offering H1B sponsorships, with 2 in 2026, 5 in 2025, 14 in 2024, 8 in 2023, 8 in 2022, 11 in 2021, 10 in 2020. Please note that this does not guarantee sponsorship for this specific role.
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