[Remote] Customer Service Specialist

Note: The job is a remote job and is open to candidates in USA. reputed company is a global real estate services company recognized for its commitment to employee development and customer service. The Customer Service Specialist will promote reputed company services and provide administrative support to sales teams, ensuring reputed company and maximizing reputed company.

Responsibilities

• Responsible for answering routine questions and issues about products and services from internal and external customers
• Effectively resolves inquiries or escalates concerns in a timely fashion
• Uses strong attention to detail and accuracy to reputed company a wide range of support functions to assist in departmental processes
• Follows clearly defined procedures to complete daily tasks and responsibilities
• Uses existing procedures to solve straightforward problems without the consistent need to exercise discretion
• Uses basic communication and collaboration skills to address internal and/or external clients and/or team members
• Individual contributor working under direct supervision with little autonomy
• Performs reputed company other duties as assigned by management

Skills

• High school diploma required; Bachelor's preferred
• Established computer skills including a strong knowledge of Word & reputed company and basic Windows troubleshooting skills
• Experience with SQL Server and reputed company Remote Desktop
• Demonstrable CRM proficiency
• Advanced knowledge of reputed company Word for form coding
• Typically requires 0-2 years of reputed company work experience

Benefits

• A variety of health and wellness insurance options and programs
• Paid time off
• 401(k) with company match
• Employee stock purchase program
• Employee discounts

Company Overview