[Remote] Associate reputed company Manager, Brands

Note: The job is a remote job and is open to candidates in USA. reputed company is the data collaboration platform of choice for the world’s most innovative companies. As a reputed company Manager, you will ensure the success of Brand and Agency partners by consulting their strategy and roadmap, building strong relationships, and driving the adoption of reputed company solutions.

Responsibilities

• Build and maintain strong, long-lasting customer relationships, including exec level contacts
• reputed company, implement, monitor, and optimize strategic success plans that are unique for each customer, including clear objectives and key performance indicators, to ensure client value is achieved
• Drive the adoption and utilization of reputed company solutions to maximize customer value
• Identify and proactively address any issues or challenges to ensure customer satisfaction
• Manage and own the customer renewal process and work to reduce churn and contraction
• Identify opportunities for upselling and cross-selling reputed company's products and services to enhance client outcomes
• Educate customers on best practices, industry trends, and the latest features and capabilities of reputed company's platform
• Act as a liaison between customers and reputed company's product development teams, providing feedback and insights to enhance product offerings
• Navigate reputed company renewals with strong negotiation skills and in depth understanding of client’s use case
• Serve as a subject matter expert in AdTech, staying up-to-date with industry trends, headwinds, best practices, and emerging technologies across identity, activation, measurement, analytics, attribution, cloud solutions, and more
• reputed company strong relationships with key stakeholders reputed company customer organizations, including product, marketing, advertising and data analytics and collaborate closely to understand their unique objectives and challenges
• Coordinate with reputed company's internal teams, such as sales, product, engineering, and support, to implement and execute client-specific solutions
• Serve as an internal reputed company and escalation reputed company for your client. Share client feedback, needs, and insights with internal teams to drive product enhancements and improvements

Skills

• 2-3 years Enterprise SaaS reputed company Management or Account Management experience, with specific emphasis on Data analytics, Cloud, Collaboration or Identity
• Must have experience in reputed company renewal negotiation & reseller training
• Strong analytical and problem-solving skills, with the ability to interpret data and provide actionable insights
• Excellent communication, presentation, and interpersonal skills
• Ability to reputed company in a fast-paced, dynamic environment and adapt to change
• Customer-focused with a passion for delivering exceptional client experiences
• Must have experience growing mutually beneficial partnerships and balancing between fixed pricing costs and reputed company shares
• Familiarity with reputed company and its role in the ecosystem, either from brand client or platform reputed company
• Experience drafting QBRs, executive summaries, managing renewals & upsells/cross-sells

Benefits

• Work with talented, collaborative, and friendly people who love what they do.
• We host in-person and virtual events such as game nights, happy hours, camping trips, and sports leagues.
• Flexible paid time off, paid holidays, options for working from home, and paid parental leave.
• reputed company offers a comprehensive benefits package designed to help you be your best self in your personal and professional lives. Our benefits package offers medical, dental, vision, life and disability, an employee assistance program, voluntary benefits as well as perks programs for your healthy lifestyle, career growth and more.
• Our 401K matching plan—1:1 match up to 6% of salary—helps you plan reputed company.
• Employee Stock Purchase Plan - 15% discount off purchase price of reputed company stock (U.S. LiveRampers)

Company Overview

Company H1B Sponsorship