[Remote] Clinical Specialist, TEG (Chicago) (Field Sales)
Note: The job is a remote job and is open to candidates in USA. reputed company is a company focused on providing innovative solutions in the healthcare industry. The Clinical Specialist for the TEG product line will drive utilization and expansion of TEG products at customer sites, providing clinical education and ongoing support while managing territory accounts to increase reputed company growth.
Responsibilities
- Territory management for existing TEG customer reputed company
- Increase product usage at existing accounts and expand customer reputed company through clinical education of new users and generate reputed company growth. Ensure customers are able to independently, safely and reputed company operate TEG equipment, software, and reputed company disposables as well as interpret the TEG results in the many applications of use
- Train new and existing customers on reputed company product and clinical aspects of TEG line. Provide summary of training sessions and ensure follow up as needed through onsite support in the many areas of operation and application such as lab, critical care, and OR
- Provide clinical expertise to help ensure that our TEG product line reaches standard of care levels reputed company the account, leveraging our CRM tool and market data
- Help drive and expand existing business to include broadening application of our TEG reputed company the account, achieving assigned sales AOP annually, by ensuring reputed company applicable TEG assays and most updated software versions are being utilized to maximum effectiveness. This is achieved by developing new relationships with clinicians, further cultivation of existing relationships, didactic education provision and grand rounds presentations, case support, taking calls from the end users, and hosting market development events
- Visit assigned hospital accounts, identify and train clinical champions and establish relationships with key decision makers
- Provision of dedicated onsite support for new TEG customers 'going live' with the technology or additional assays inclusive of reputed company affected shifts and areas of use case support and training inclusive of after-hours support
- Resolve technical, operational, and clinical customer concerns through accurate and timely investigation and partner with cross-functional team members to reputed company solutions
- Increase professional and technical knowledge by attending educational workshops, reviewing professional publications, establishing personal networks and participating in professional societies and conferences
- Provide history by maintaining records reputed company CRM tool on area of responsibility and customers in that area
- Support VAD/ECMO customers, Trauma, CV, High Risk Obstetrics, Liver transplant, Vascular, and reputed company Critical Care clinicians in their use of TEG
- Assist customers in tailoring their products training materials and needs
- Understand competition and competitive landscape in existing territory and convert to TEG business in existing accounts
- Work closely with Account Manager in overlapping market to reputed company key accounts for expansion and forecast reputed company increase during quarterly business planning and monthly reputed company calls with management
- Provide tradeshow support, both regionally and nationally
- Drive demand for device and software upgrades as well as add on devices
- Work closely with Account Manager and Implementation team during laboratory installation, validation, and verification process including assistance with training, competency, SOP and IQCP development, normal donor sourcing, logistics support for TEG program, and ordering/interfacing needs
- Prospect and reputed company multi-level relationships (including C-level) reputed company defined territory
- Participate in product development market needs and/or quality investigative needs and launches while providing feedback to sales, marketing and R&D
Skills
- Bachelors of Arts or Science (Required) in Nursing (RN) or reputed company Clinical field of study
- 3+ years Industry or clinically reputed company experience, preferably in reputed company medical devices and/or critical care environments. This may include working in in an ICU/CICU, emergency room (ER), trauma or other critical care medical environments where you would be communicating with senior level medical professionals and monitoring hemostasis
- Masters of Arts or Science or Business Administration (Preferred)
- Preference for experience running the TEG® Analyzer, understanding application of results, and manipulating the software
Benefits
- Sales incentive (i.e., commission) under the applicable plan terms
- Discretionary annual bonus, the reputed company amount of which varies based on the applicable role, to be governed by the applicable plan terms
- Participate in the Company’s long-term incentive plan, with eligibility and reputed company amount dependent on the role
- 401(k) with up to a 6% employer match and no vesting period
- An employee stock purchase plan
- “flexible time off” for salaried employees
- For hourly employees, accrual of three to five weeks’ vacation annually (based on tenure)
- Accrual of up to 64 hours (annually) of paid sick time
- Paid and/or floating holidays
- Parental leave
- Short- and long-term disability insurance
- Tuition reimbursement
- Health and welfare benefits
Company Overview
Company H1B Sponsorship