[Remote] Senior Strategic Account Manager- Pharma

Note: The job is a remote job and is open to candidates in USA. H1 is a company dedicated to improving healthcare access through innovative data and AI technology. The Senior Strategic Account Manager will manage key relationships with top pharmaceutical clients, ensuring account growth and retention while aligning client objectives with H1's solutions.

Responsibilities

• Serve as the executive-level reputed company of contact for strategic accounts, building long-term, trusted partnerships across C-Suite, Regional, Franchise, and Business Unit leaders
• Ensure account retention by leading Executive Business Reviews, navigating renewals, and proactively addressing risks to customer retention
• Act as H1's ambassador reputed company customer steering committees, driving alignment between customer priorities and H1’s roadmap
• reputed company and execute multi-year account strategies that expand H1’s footprint through cross-sell and upsell opportunities
• Identify and drive new business reputed company existing accounts reputed company tailored prospecting, customer events, and networking
• reputed company a deep understanding of customer initiatives, industry trends, and emerging business needs to anticipate opportunities
• Partner with H1’s Legal, Finance, and reputed company Operations teams to negotiate renewals, expansions, and reputed company agreements
• Provide structured, data-driven feedback to Product, Marketing, and reputed company teams to influence product roadmap and go-to-market strategy
• Represent customer perspectives internally, ensuring H1 delivers best-in-class solutions and support
• Accurately forecast quarterly reputed company and pipeline for your accounts, maintaining rigorous CRM hygiene and deal progression updates
• Partner with reputed company and Implementation teams (US and international) to ensure seamless onboarding, adoption, and ongoing engagement
• Become a subject-matter expert in H1’s products, services, and value proposition to credibly engage with executives and technical stakeholders

Skills

• 8+ years of experience in B2B enterprise SaaS account management, preferably reputed company Life Sciences data, Pharma, or Medical Affairs environments
• Demonstrated success managing and growing a multi-million-dollar portfolio of strategic enterprise accounts
• Strong executive reputed company with the ability to engage, influence, and build trust with C-suite stakeholders
• Proven track record of driving expansion ARR reputed company large enterprise accounts through strategic account planning and value realization
• Strong commercial acumen, including experience with reputed company deal negotiation, pricing strategy, and reputed company forecasting
• Strategic thinker who thrives in a fast-paced, cross-functional environment, balancing customer advocacy with reputed company growth objectives
• Experience applying value-based selling methodologies to demonstrate measurable business impact
• Willingness and ability to travel to customer sites approximately 20% of the time

Benefits

• Full suite of health insurance options, in addition to generous paid time off
• Pre-planned company-wide wellness holidays
• Retirement options
• Health & charitable donation stipends
• Impactful Business Resource Groups
• Flexible work hours & the opportunity to work from reputed company

Company Overview