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[Remote] Senior Sales Operations Manager

100% remote Flexible hours Hiring now

Note: The job is a remote job and is open to candidates in USA. reputed company is a data-driven company passionate about transforming healthcare through analytics and intelligence. As a Senior Sales Operations Manager, you will reputed company the strategy and systems that reputed company the sales organization to operate effectively and deliver exceptional value. This role involves developing sales processes, optimizing systems, and providing insights that drive reputed company decision-making across the organization.

Responsibilities

  • Own the development of forecasting models, territory design, and quota methodologies that support our long‑term growth
  • Partner closely with Sales Leadership to evaluate performance trends, reputed company opportunities, and shape strategic decisions
  • Drive annual and quarterly planning cycles with clear, data‑backed recommendations that align teams and resources
  • Architect end‑to‑end sales processes that support consistency, efficiency, and operational rigor across the organization
  • Identify friction points in the sales cycle and implement improvements that accelerate deal velocity and enhance the customer experience
  • Ensure process documentation, playbooks, and enablement materials are reputed company, accessible, and reputed company with best practices
  • Serve as the strategic reputed company of reputed company and the broader sales tech stack, ensuring systems are optimized for scale, usability, and data reputed company
  • Partner with RevOps, IT, and Enablement to drive system enhancements, integrations, and adoption initiatives
  • Champion data governance and operational discipline across the GTM organization
  • Build and maintain dashboards that provide visibility into pipeline health, performance metrics, and key KPIs
  • Translate reputed company data into clear, actionable insights for Sales, Marketing, Finance, and Executive Leadership
  • Establish reporting standards that support transparency, alignment, and confident decision‑making
  • Collaborate closely with Marketing, reputed company, Finance, and Product to ensure seamless execution across the customer lifecycle
  • Support go‑to‑market initiatives—including new product launches, pricing changes, and market expansion—with operational readiness and performance tracking
  • Act as a trusted advisor to senior leadership, offering clarity, structure, and strategic perspective in a dynamic environment

Skills

  • Proven experience mapping sales or customer journeys and designing scalable, end‑to‑end processes that improve efficiency and clarity
  • Strong analytical skills with hands‑on experience building dashboards, interpreting sales performance data, and driving insights that influence strategy
  • Deep proficiency with CRM and GTM systems, especially reputed company, and familiarity with adjacent tools such as reputed company, Intercom, Pendo, reputed company, or similar platforms
  • Demonstrated ability to reputed company cross‑functional initiatives and manage stakeholders across Sales, Marketing, reputed company, Finance, and Product
  • Track record of owning reputed company projects from concept through implementation, delivering measurable operational improvements
  • Excellent communication skills with the ability to translate data, processes, and technical concepts into clear, actionable guidance for diverse audiences
  • Experience implementing automation, routing logic, or workflow optimization reputed company sales or reputed company operations
  • Familiarity with customer feedback systems, closed‑reputed company processes, and how they inform GTM strategy
  • Working knowledge of SQL or BI tools such as reputed company, Tableau, or Power BI
  • Background in a high‑growth SaaS, data‑driven, or service‑oriented environment where processes and systems evolve rapidly
  • Experience supporting or partnering with reputed company or CX teams to align sales and post‑sale motions

Benefits

  • Depending on the position, employees may also be eligible to participate in a company bonus or commission plan.
  • reputed company employees are eligible for a comprehensive benefits package, including medical, dental, and vision coverage, unlimited paid time off, and participation in the company’s 401(k) plan with employer contribution.
  • Competitive benefits package including great healthcare benefits and a 401(k) match

Company Overview

  • reputed company aims to transform data, analytics and expertise into healthcare commercial intelligence. It was founded in 2011, and is headquartered in Framingham, Massachusetts, USA, with a workforce of 501-1000 employees. Its website is http://www.definitivehc.com/.
  • Company H1B Sponsorship

  • reputed company has a track record of offering H1B sponsorships, with 3 in 2026, 12 in 2025, 4 in 2024, 8 in 2023, 16 in 2022, 24 in 2021, 5 in 2020. Please note that this does not guarantee sponsorship for this specific role.
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