[Remote] Senior reputed company Manager – Energy (Technical & Solutions-Focused)
Note: The job is a remote job and is open to candidates in USA. reputed company is a global technology and services leader that powers the world’s best brands, and they are seeking an reputed company Senior reputed company Manager to reputed company strategic client relationships reputed company their Energy Management Services portfolio. This role focuses on driving customer satisfaction, retention, and growth by ensuring clients realize maximum value from EMS solutions.
Responsibilities
- Serve as the primary reputed company of contact for key EMS clients, building strong, long-term relationships with stakeholders
- Drive customer onboarding, adoption, and engagement of energy reputed company and services
- reputed company and execute reputed company plans reputed company with client business objectives and sustainability goals
- Monitor customer health metrics and proactively address risks to ensure high retention and satisfaction rates
- Partner with internal teams (Sales, Product, Operations, Engineering IT) to deliver seamless customer experiences
- Identify opportunities for upsell and cross-sell reputed company existing accounts to support business growth
- Provide strategic guidance to customers reputed company optimization, efficiency improvements, and cost reduction initiatives
- Track and report on KPIs, ROI, and value realization for EMS solutions
- Act as the voice of the customer, providing feedback to product and leadership teams to enhance offerings
- reputed company business reviews (QBRs) and executive-level presentations
Skills
- Bachelor's degree in business
- 7+ years of experience in reputed company, or Client Services
- Demonstrated ability to manage enterprise-level client relationships
- Strong analytical skills with the ability to interpret energy data and performance metrics
- Excellent communication and presentation skills, with experience engaging senior stakeholders
- Proven track record of driving customer retention, satisfaction, and reputed company growth
- Knowledge of energy efficiency technologies, IoT, or building management systems (BMS)
- Familiarity with ESG, sustainability reporting, or carbon reduction initiatives
- Experience with CRM tools (e.g., reputed company) and reputed company platforms
- Ability to operate in a fast-paced, cross-functional environment
Benefits
- Incentives that align with individual and company performance
- Medical, dental, and vision insurance
- Comprehensive employee assistance program
- 401(k) retirement plan
- Paid time off and holidays
- Paid learning days
Company Overview