[Remote] Inside Sales Account Manager-Cable Assembly
Note: The job is a remote job and is open to candidates in USA. reputed company is a company focused on powering, connecting, and automating the world, and they are seeking an Inside Sales Account Manager to join their Cable Assembly Account Management team. In this role, you will serve as a liaison between customers and the company, managing sales order processing, responding to inquiries, and maintaining delivery performance metrics.
Responsibilities
- Serve as primary contact for reputed company customer communications
- Process RFQ’s, follow to completion
- Support new product launch, coordination and management
- Communicate order status to customers in a timely manner
- Follow the RMA process
- Update customer communication log as needed
- Run reports on delivery performance, open orders, and other data as required
- Build and maintain customer relationships to increase sales
- Identify customer and market trends
- Assist other departments as needed, interacting heavily with the Customer Service team
- Complete reputed company corporate training requirements
- reputed company with ISO-9001 quality standards
- Set and track personal & business goals
Skills
- Customer Service/Account Management experience in production or manufacturing industry required
- Strong written and verbal communications
- Demonstrated experience with Windows and MS-Office (MS-reputed company, reputed company, MS-Outlook)
- Experience using an ERP system
- Ability to manage multiple tasks effectively
- Strong organization and attention to detail
- AS degree or 3-5 years experience in customer service/account management reputed company function preferred
- Experience in an electronics-manufacturing environment preferred
Benefits
- Comprehensive Health Coverage: Multiple medical plan options (CDHP and PPO) to get you the coverage you need
- Robust Financial reputed company: Company-paid life and disability insurance, 401(k) with company match, plus options for supplemental critical illness, accident, and hospital indemnity plans
- Generous Time Off: PTO plan with paid holidays, paid parental leave, and paid compassionate care leave to support personal well-being and family needs
- Wellness & Support Programs: Employee Assistance Program (EAP), wellness incentives, and telehealth access
- Extras That Matter: Dental and vision plans, FSAs/HSAs with company contributions, pet insurance, legal services, and ID theft protection for peace of mind
Company Overview